Disappointing

Liked: I booked a smoking room but they went non smoking a month ago, which is okay but would have chosen a different hotel for our stay. I was very disappointed with breakfast. No remote for one of the rooms but they found one. Their bed was very comfortable and the room was quiet.

Very good

Passable

Liked: Staff were friendly
Disliked: Conditions of my room, rates were no better than any other surrounding hotel.

Exceptional

Liked: We slept through breakfast! The king bed was exceptionally comfortable!
Disliked: The entrance could be spruced up to match the quality of the room remodels.

Exceptional

Very good

Cool

Liked: The overall experience was nice
Disliked: Not much could have changed

Passable

Liked: The staff was so kind this time, this lady was so accommodating when the heater didn't work in our room and immediately changed our room and was super friendly to our daughter.. What a change from our last stay! The hotel is well insulated which means you never get cold during a stay.
Disliked: The place is rather worn, the light fixtures give a super uncomfortable light.

Disappointing

Liked: The size of the room, the fridge and it had a dining/work table.
Disliked: The light fixtures had terrible light, the staff wasn't very service-minded, it was very worn.