Disappointing

Exceptional

Great location, clean rooms, a...

Liked: updated rooms; very clean. Included microwave and refrigerator which was very helpful, since I was evacuating from Hurricane Milton in the Tampa Bay Area I was under a lot of stress, but room was a suitable home away from home. They also allow pets, with an additional fee. Overall, it was clean, comfortable, and what I needed.
Disliked: Wifi service is very weak and unstable, and only provides Roku. other streamers are offered, but I did not want ny credentials saved in their TV. A non-tech savvy person would have a very hard time because the signal kept dropping ..they need wifi extenders or actual direct cable hookup with wifi. I would suggest a welcome screen with basic info on their system and what to expect . The room itself was marked non-smoking, but clearly was a smoking room, which aggravated my asthma..but since facility was pretty much full, I was exhausted from evacuatng from a hurricane. I originally requested a ground floor since I am 75 yrs young, and was told one would be held, but later was told all ground floor rooms were gone, so was stuck navigating the stairs and my vehicle being a distance from the room. I stuck it out and ended up staying 5 days due to having pets with me and no power at home.

Use in emergency situations only.

Liked: location to restaurants and highway.
Disliked: Pretty dirty and run down, could use new linens, bedding and fingerprints washed off doors. think some people live there fulltime, noisy in parking area at all times of night, could hear jets from base and ambulances and cop sirens several times a night.

Great pet friendly place for...

Liked: The room was clean and it had a fridge for my pet's insulin.
Disliked: I had 9 pets so the pet fee was more expensive than the room. I would have appreciated a discount after checkout based on how I left the room after my stay.

Bad

Disliked: The description of rooms was incorrect...no bathroom amenities, no coffee maker, no cups or glassware. Beds had no blankets. They did however have roaches. I realize they were overwhelmed with hurricane evacuees but the woman at the counter was rude and had difficulty communicating.

Cancelled room as soon as...

Would not stay here again

Liked: Not much
Disliked: There was a lot of shady people that live there. No breakfast, no coffee at least not in our room or the lobby. Our room was full of mold and the hair dryer did not work, the bathroom door did not close it just had the door knob. People were outside arguing about money and drugs. We were suppose to stay here in November but we canceled and moved our reservation to another hotel. Overall choose another place to stay

Passable

Liked: Easy to find, the bed was comfortable, it was quiet.
Disliked: There were a few hairs throughout the bathroom, and the TV didn’t work.