Super 8 by Wyndham Chenoa Guest Reviews
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0.7 miles from Chenoa centre |
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Robin Wed, 15 January 2025
We canceled our reservation 15...
Disliked: We reserved one room for two nights and another room for one night for family. We traveled 6 hours for a wedding. We arrived to check in and were greeted by a child of about 6 or 7 years old who asked us to wait and he yelled for who I assume was his father. The lobby smelled of curry so bad It was nauseating. We thought maybe it was just the lobby because it appeared that the staff lives there and maybe they were cooking. We proceeded to unload the car and enter our room which also smelled of curry, but not as bad as the lobby. We just threw our bags in the room and left to eat but once we got in the car, before we even left the parking lot, we decided we were unable to stay in the hotel, I could smell the curry on my clothes. We were only in the hotel for 15 min at the most, long enough to check in and carry our bags in and my clothes smelled so bad I needed to change. I hung my dress up in the room for no longer than 15 min and it still reeked of curry the following day so much so I had to buy another dress for the wedding. The gentleman at the desk was very kind when we told him we would like to cancel our reservations. We did not state it was due to the smell out of respect and just said we were not happy with the accommodations.We were charged for both rooms. I understand the there is a cancellation policy but we arrived expecting to stay two nights in one room and one night for family but the odor was so bad we could not stay. We then had to travel another 30 min to find other accommodations Our cancellation was due to the odor which was not our fault. I would not expect a hotel to have such a STRONG and unbearable odor. There was no way to forsee the need to cancel until we arrived. I dont think we should have to pay for these rooms just because I "agreed" to the cancellation policy. I agreed to the cancellation policy with the expectation I would be able to stay there. How would I know 24 hours in advance the hotel had such an odor?
Allen Mon, 16 December 2024
You get what you pay...
Liked: I hate leaving bad reviews as I really try and see the good everywhere where I stay. To sum it up, the hotel is a cheap place to stay off the side of the highway, no more no less. To be honest the selection of TV channels was nice, and the room had nice decor, paint, and general appearance. The cost was very low, hence the title of my review.
Disliked: I arrived and no one was at the desk, no big deal, then someone came to the desk and could not find my reservation, I have the booking app and had my confirmation number in hand ... electric heaters were plugged in the hall (Dec.) the room was freezing when I walked in and took about an hour to heat up. There was no hot water, lukewarm at best (both sink and shower). And the breakfast was minimal, if you are looking to cheap out this is the place for you. I would not recommend this property unless you are on a shoe string budget.
Christina Sun, 17 November 2024
Bad
Liked: Nothing
Disliked: It smells musty. I pre paid and when I went to check in the guy took 10mins then said we could not stay there. They had one car in the lot. He was so rude
Kris Tue, 22 October 2024
Good
Chris Thu, 10 October 2024
Not the best.
Liked: Honestly, there wasn't much to like. I don't believe some of the positive reviews.
Disliked: Small town without much around. The hotel was kind of dumpy.
Andrew Sun, 29 September 2024
it's fantastic
Liked: relaxing
Disliked: nothing
Lindsey Mon, 16 September 2024
Good
Liked: Clean, quiet and good value for money. Adequate breakfast. Needed a good rest due to jet lag and this was ideal.
Disliked: You get what you pay for. Served a purpose.
Stacy Tue, 3 September 2024
Very good
David Mon, 2 September 2024
Exceptional
Andrew Sun, 1 September 2024
Good