Super 8 by Wyndham Charleston/Sikeston East MO, Charleston

A decent place to stay...

Liked: This place was located where we wanted to stay on an 1200 mile trip. it also seemed to be at a price point I was willing to pay for an overnight stay. The bed was fine. TV worked. Water ran and heated up.
Disliked: The desk person was extremely hard to understand. With a strong accent, it would be helpful to speak slowly and clearly. That was not the case. The first room we were assigned was missing a light over the sink. In quiet disbelief, the attendant went down to check for himself. Yes, the light was out. No apology for the inconvenience. We were given another room. The light problem will be reported to maintenance - when they come in - the next day or after, I suppose. The lighting in the original room and the new room was dingy. The ceiling was peeling and in need of repair in places. Stated amenities included a coffee maker. None was in the room. The ice machine was out, but no apology for that either, nor could I get any ice from the front desk in light of the broken ice machine, which the desk guy seemed in disbelief over. Customer service - or engaging politeness - is not a long suit here.

Bad

Disliked: The room needed to be deep cleaned the walls and floor were disgusting. Bathroom wasn’t clean. Needless to say that hotel is a waste of money go find a better hotel somewhere else. DON’T STAY HERE!!!!

You should shut this place...

Liked: NOTHING! WARNING!!! I didn't stay here and they would not return my money! RUN RUN RUN as fast as you can! The ONLY THING I LIKED WAS THAT IT WAS CLOSE TO THE HIGHWAY FOR MY QUICK TURN AROUND!
Disliked: The place looks awful from the outside.. There men standing around their truck drinking beers out a cooler with music loudly playing. Further down the parking lot you had people working on a vehicle & people standing around drinking and smoking! Two completely different types of music blasting. Is this a hotel or extended "party central" stay? Paint peeling, property is nasty, there is some kind of small abandoned looking building in the middle of the HORRIBLE drive way! I would NEVER stay here in my life and you shouldn't either! You couldn't PAY ME to stay here!

Exceptional

Passable

Disappointing

It was cut short because...

Disliked: Rats

Very poor

Pleasant

My Stay at Exit 12

Liked: Most of the staff was nice. The ones I met did their best to try and help me find my way around. The maintenance man was amazing and I don't know how he keeps up with all of the stuff that needs done. He knew what I needed and brought it to the room. He knew what I was talking about with the safety hazards, he said he was going to be doing the upgrades himself, but that takes time
Disliked: I didn't care for the manager at all. I'm a Safety Professional and an electrician, I tried to tell her the hazardous situations she had set up in her rooms and the possible and probable outcomes if they weren't soon addressed, she looked at me stupidly and dismissed me as an annoyed teacher would a child. I am a 50 year old woman and I know a dangerous situation when I see it. This motel is a dangerous situation. Plus it has roaches.