The hotel staff was very professional. When I arrived, check in was easy and the lobby was very clean. Great customer service! The hotel was very clean and our room was very nice.

Disliked: Nothing to complain about.

Passable

Unprofessional staff

Liked: Location
Disliked: Room was not being cleaned

Should have looked at the...

Liked: N/A did not eat.
Disliked: There was no hot water and the tub was stained with something that ate the finish off of tub. There was also rust around the fixtures and the overflow. Mold in the tile.

Sucked

Liked: There was no breakfast, even though it was advertised on booking.com
Disliked: No breakfast, double charged my card, rooms were not clean at all.. ie. Dust, hair, bathroom was discussing..I could go on. Very unpleasant. Will never stay again

Pleasant

Passable

Amazing a/c made up for...

Liked: The bed was comfortable and the a/c was amazing
Disliked: The was no breakfast whatsoever, the website said there would be. The smell of food blasted me in the face in the lobby when I got there, assuming it was the employees food. Had to figure out the trick to operate the water temperature. No water pressure.

Won't stay here again.

Disliked: There was no breakfast. Elevators out of order. Rest rooms near office out of order. No hot water.

Exceptional