Staff was fast and friendly. Price was good. Rooms were clean. Parking was kind of spooky.

Liked: Easy and fast location to the Santa Ana Star Casino and the freeway.
Disliked: Large group of construction workers sitting outside alongside their trucks drinking. Bathroom situation was just awful. Tiny and poorly lit. No light over open sink in the bedroom. Very steep stair case to second floor.

Superb

A Very Good stay

Liked: Very helpful, courteous, professional staff !
Disliked: All good. A little noise of people in a room next to us could be heard but wasn't bad

Very good

Very good

Exceptional

Had a great stay.

Liked: Did not get up for the breakfast...great location.
Disliked: My neighbor was to loud.

The best part of our...

Liked: Small muffins, apples and Oatmeal!! I don't call that breakfast!
Disliked: The bathtub was so dirty that my husband and I didn't dare take a shower. Didn't want to catch some decease or illness. The bed cover was nasty. We laid our own blanket on top of the bed and slept on that. The floor was so dirty that our socks were black from dirt. The coffee carafe still had leftover coffee from the previous people in it! There was enough coffee to brew 8 cups, but only enough sugar and creamer for 1 cup. The people in the room next to us made a bunch of noise late into the night, and started being loud again early in the morning. We barely got any sleep. Also the chairs were so dirty that we didn't dare sit on them.

Nice place!!

Liked: I liked how close they were to where we needed to be, the staff was extremely friendly and warm and I loved how welcoming they were to us. They got to our issues asap and were able to be there for us. They also didn't charge us for our dog which I thought was amazing
Disliked: The room was a bit stifled with very little air flow. I wish they would have had a better breakfast...grab and go was really hard and we went without breakfast because of it. The door had an issue. Which tells me they are not checking the security of their doors.

Exceptional