Cash policy results in smoked...

Liked: Nothing. There is NO customer service. Arrived to a room reeking of cigarette smoke. We arrived 4 hours after promised check in time to find out they changed our room assignment three times already due to smoked in nonsmoking rooms. They moved us again and still smoked in. They don't enforce smoking policies. Very rude to guests who specify allergies to smoke and must have a room clear of smoke smell like us. They accept CASH payments so violators are receiving zero punishment and get away with smoking in rooms due to not giving any credit card for damage deposits. This is a horrible policy and no wonder they have problems. I cancelled our next stay there due to this situation which angered me greatly. We luckily found a competing hotel with a opening but I cant' risk this happening. They lost a long term customer with this disasterous attempted stay for three nights during deer hunting season when we were already sleep deprived, cold and tired. to find a new hotel was a pain in the neck. Never again.
Disliked: Nothing. There is NO customer service. Arrived to a room reeking of cigarette smoke. We arrived 4 hours after promised check in time to find out they changed our room assignment three times already due to smoked in nonsmoking rooms. They moved us again and still smoked in. They don't enforce smoking policies. Very rude to guests who specify allergies to smoke and must have a room clear of smoke smell like us. They accept CASH payments so violators are receiving zero punishment and get away with smoking in rooms due to not giving any credit card for damage deposits. This is a horrible policy and no wonder they have problems. I cancelled our next stay there due to this situation which angered me greatly. We luckily found a competing hotel with a opening but I cant' risk this happening. They lost a long term customer with this disasterous attempted stay for three nights during deer hunting season when we were already sleep deprived, cold and tired. to find a new hotel was a pain in the neck. Never again.

Over all my stay was...

Disliked: I think the breakfast was just ok but wished you would have had eggs you only had cooked sausages. Waffles could be put in the toaster and it would have been better if it would be open later then 9am.

Pleasant

Liked: ConvenientRelatively clean
Disliked: Ac Unit was very loud. Kept us up all night when it cycled onFront desk staff was not very welcoming Expensive for the level of comfort and amenities

Exceptional

It was OK for the...

Liked: The room was OK and the beds were OK
Disliked: We are older 75 and 87 and we like a walk in shower, also the continental breakfast left a lot to be desired !!

It was nice, we had...

Liked: Cleanliness
Disliked: Breakfast could be improved

Pleasant

Liked: Breakfast not great. Breakfast room too small.
Disliked: I had requested a first floor room as I have disability with my knees. They gavemy room away the night before and gave me the option of paying more for a different room on the first floor or climbing the steep stairs. I went up the stairs. Their staff carried our luggage up but didn't offer to help in the morning. If reserved room is given away they should have to give you any available room on first floor for same cost.

Superb

Problem with the air conditioning...

Liked: parking lot
Disliked: There was an issue with the air conditioning in room #111. I did not complain because I just needed to sleep for a few hours.