Horrible place to stay! But...

Liked: I book the hotel head of time and paid. When I got into the room it has infestation of roaches climbing on every thing, the bath room door wouldn’t shut. Toilets damaged and stain. One bed had pee and blood stains like they never been changed. It was so bad we had to leave I’m not picking but it was bad I had to leave. The rooms were nothing like the pictures. I wish I took pictures for y’all but I was in hurry to leave!

It was a horrible place...

Liked: I book the hotel head of time and paid. When I got into the room it has infestation of roaches climbing on every thing, the bath room door wouldn’t shut. Toilets damaged and stain. One bed had pee and blood stains like they never been changed. It was so bad we had to leave I’m not picking but it was bad I had to leave. The rooms were nothing like the pictures. I wish I took pictures for y’all but I was in hurry to leave.

Pleasant

Very good

Exceptional

If it wasn't broken then...

Liked: To put it bluntly it s**ked.
Disliked: Everything

Bad

They showed me that the...

Liked: THE ROOM WAS CLEAN AS WELL AS THE LIVING ROOM.
Disliked: FIRST THING FIRST.. WHEN U GET A ROOM HERE THEY TELL U THAT CHECK OUT IS BEFORE 11.. WHEN TECHNICALLY CHECK ISNT UNTIL 11.. ANY EARLIER THAN THAT IS AT THE CUSTOMERS DISCRETION… SECONDLY I HAD TWO HOTEL ROOMS BC I HAD A KITCHEN FIRE.. TWO ADULTS , FIVE KIDS .. I EXPLAINED THIS INSTEAD OF ME BEING OFFERED A CONJOINED ROOM , ME AND MY ADULT DAUGHTER HAD TO SEPERATE WITH HALF OF THE KIDS WHEN ROOM 207 IN WHICH I WAS IN WAS CONJOINED WITH ROOM 206.. IT WAS EMPTY MY ENTIRE STAY INSTEAD OF KEEPING MY FAMILY TOGETHER WE WERE SPLIT UP.. SECONDLY I CALLED TO MAKE A COMPLAINT ON THE HOTEL AT THIS NUMBER +1 (385) 376-0052.. THERE IS NO WAY THW GUY WHO ANSWER THE PHONE IS A GUEST SERVICE MANAGER.. HE WAS RUDE AND DID NOT GIVE ME ENOUGH DETAILS SO WHEN I CALLED BK HE WAA VERY UNPROFESSIONAL AND LOUD AS WELL AS OVER TALKING ME SAYING HE TOLD MW FOUR TIMES. OBVIOUSLY HE THOUGHT I WAS SOMEONE ELSE BECAUSE HE DIDNT EXPLAIN THE FIRST TIME.. GLAS THE CALLS ARE RECORDED.. DONT BELIEVE ME GO LISTEN FOR UR SELF .. I WANTED TO COMPLAIN BC IF CHECKOUT IS AT 11 AND I LEFT TO TAKE MY KIDS RO SCHOOL AND GET BREAKFAST AND COME BK THESE PEOPLE DONE TOOK ALL MY BELONGINGS DOWN TO THEIR LAUNDROMAT.. WHAT IN THE WORLD ! I HAD MY THINGS PACKED SO I COULD JUST TOTE THEM DOWNSTAIRS ONCE I MADE IT BACK.. THEY HAD NO RIGHT TOUCHINF MY THINGS NOR MOVING THEM BECAUSE I LEFT NO INDICATION THAT I CHECKED OUT.. HOW COULD I IF I LEFT ALL MY BELONGINGS.. NEXT MY REMOTE DISNT HAVE BATTERIES.. THE OUTLETS IN THE WALL BARLEY HOLDS A PLUG IN IT .. ON TOP OF HAVING TO LEAVE THE BIGGEST LIGHT ON IN THE ROOM BC THATS THE ONLY WAY THE REFRIGERATOR STAY ON WAS TO LEAVE THE LIGHT SWITCH ON.. I DONT APPRECIATE PAYING ALMOST 300 DOLLARS FOR TWO NIGHTS TO TURN AROUND AND HAVE MY THINGS SLUNG DOWNSTAIRS BEFORE IT WAS EVEN CHECKOUT TIME.. AND THE TOILET HAD PLUMBER ISSUES. NO DND SIGNS.. NO STAY OVER CLEANING..

Exceptional