Sunborn London Yacht Hotel Guest Reviews
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Write a review
Stephen Tue, 18 February 2025
The ship is beautiful so...
Liked: The ship was lovely. Staff were nice unfortunately breakfast was atrocious no fried eggs. No bacon scrambled egg not cooked. When complained was told kitchen was closed. This was only 945 breakfast closed 10 o’clock. This was a Valentine’s Day was refused food at restaurant as we did not book This was brought to the attention of manager of ship. He organised our dinner. This was 630 we left at 8:30 the dining room was still only half full would not recommend.
Disliked: People at the bar were great, not anything a problem
Keally Tue, 18 February 2025
The stay and service was...
Liked: The rooms are spacious and lots of sunlight.
Disliked: The breakfast area. The dining area is plenty big enough but the food area doesn’t work well. Lots of queuing. Perhaps need two areas to Cope.
Christopher Tue, 18 February 2025
Exceptional
Caroline Mon, 17 February 2025
Memorable
Liked: Everything was lovely. The staff were very friendly:)
Disliked: It would be nice if there could be a wheelchair accessible room.
Martine Mon, 17 February 2025
My parents 50th Wedding Anniversary...
Liked: That we were upgraded as it was our 50th wedding Anniversary. We were over the moon.We had a beautiful 3 course meal, it was delicious.
Disliked: The pillows were hard.And had to queue a long time for breakfast but it was nice once we got it.
Alan Mon, 17 February 2025
Very good
Lauren Mon, 17 February 2025
Disappointing
Karen Mon, 17 February 2025
Nice but breakfast was disorganised
Liked: Clean and opulent
Disliked: Queues at breakfast
Christine Mon, 17 February 2025
Really nice stay
Liked: This was our second visit and we treated our daughter and son in law for a Christmas present. We went to see ABBA voyage and it is a good location for it. Staff are very helpful and friendly. Rooms are really nice.
Disliked: Breakfast was only lukewarm.Drinks were ridiculously expensive,over £18 for 2 large lemonades and 2 small with a splash of lime and it tasted like soda water.We wouldn’t pay £15 for a cocktail.
Renata Mon, 17 February 2025
Not the best experience
Liked: Hotel was clean and staff was friendly
Disliked: unfortunately we didn’t sleep all night due to very loud noise (banging noise) we did complain but apparently there was no other rooms available, even with the air plugs we couldn’t sleep, we paid so much money and we didn’t sleep.