Disappointing

Superb

Very good

Overall the stay was good,...

Liked: The convenience of location.
Disliked: There were no towels available in the pool area, and for extra towels for our room. We had 3 adults and 1 kid trying to share 2 towels for our entire stay. The ice was empty on the three floors during our stay. There was little to no options left on the free breakfast when we went, early or closer to 10:00.

Superb

Liked: Clean good neighborhood with a comforting staff
Disliked: The pillows were very small id say the 4 pillows on the bed were roughly the size of 2 normal pillows

Very good

Just dissatisfied. Please talk to...

Liked: Breakfast was great
Disliked: We’ve stayed here before and have always enjoyed it but this time the room looked clean but I could have sworn that the beds had just been made but the sheets nor pillowcases were washed. They had a smell to them like someone had slept on them before. We were very disappointed because we come so late to the hotel all we wanted was to sleep on clean sheets

Good but not great

Liked: Great breakfast, bar area with pool table was nice
Disliked: Pool was freezing but the downfall was the hot tub was not much warmer than the pool and the heating element and bubbles were missing...computer room was down...and the room I booked wasn't cleaned when we arrived so they gave us a different room that was only one room with two beds...I booked a quadruple room with beds in seperate rooms (didn't want to sleep next to my dad in the same room as my boyfriend and I)

Exceptional