Exceptional

Good

Exceptional

Disappointing

Good

Very poor

Passable

Passable

Unfortunately musty.

Liked: Two reasons we selected this location: it was priced lower than expected, and it was located as close as we could find to our destination.The staff were courteous, helpful, and understanding.
Disliked: HVAC maintenance. The condition of a room's hvac is critical to the comfort provided. The unit in our room was filled with water (yes I understand that is intentional in certain units), but the water was musty, as if stagnant for some time. The coils were saturated and the fan blades were wearing a coat of dust, dirt, and dog hair. The hotel provided cleaning supplies when this was brought to their attention and the unit was marked for additional maintenance, but there was no other room available, so we made do.I removed the water, lysol sprayed the unit, shut it off, and wrapped it in a garbage bag to contain the odor. Unfortunately the rest of the room was already damp, to include bed linens. Although apparently clean otherwise, and nicely appointed, the affect of the hvac extended beyond the into and was an ssue that detracted greatly from what could have otherwise been a pleasant, convenient experience.