Suburban Studios Arlington Heights - Elk Grove Guest Reviews
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2.9 miles from Arlington Heights centre |
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Virginia Mon, 10 March 2025
Bad
Liked: Nothing. Room rented was not available when we arrived. No hot water no coffee machine no hair dryer no balcony no ice machine. 2 towels for 3 people. Towels are inky available for EXACHANGE between 12 and 3. So you have to schedule your showers to have clean towels. Was told to take our garbage to the dumpster. Didn't appear to have any housekeeping. No turndown service for 4 days.
Disliked: Drunk guy parked outside our room blarring his stereo for 3 hrs. Shady looking people alot seemed to be in drugs or just nuts. Although entry and halls did get cleaned there were at times garbage smashed donuts and litter in the halls. The coffee that was available in the entry was always a mess creamer was always empty every day I went down. Filed complaints with corporate company. On-site staff was not able to compensate for ruining our vacation but kept saying to contact general manager which no one seemed to know when he worked. And his business card phone number was the reception desk. Horrible horrible horrible. Will be reported to better business bureau as I still have not received a call from the imaginary General manager in regards to the situation. A few more things one light didn't work curtains were broken only 2 flat pillows per bed beds were somewhat soft but the frames were hideous the bed shifted and moved with barely touching it
Hyder Wed, 26 February 2025
Superb
Marki Fri, 21 February 2025
Exceptional
Krystal Sat, 8 February 2025
Exceptional
Phillip Sun, 12 January 2025
Good overall let’s try to...
Liked: Location
Disliked: Quite time had dogs barking 8pm to late night..
Soumik Mon, 30 December 2024
Nice location with good parking...
Imez Tue, 17 December 2024
Very good
Perez Sun, 24 November 2024
Exceptional
Alexander Mon, 21 October 2024
Very poor
Alexander Sun, 20 October 2024
Sleepless nights because the bed...
Liked: Only the bathroom had a trash can
Disliked: The room had the wors bed that I’ve ever stayed at.Room didn’t count with trash and other than the bathroom. The bed made a noise EVERY TIME I moved