Sturgis Lodge and Suites Guest Reviews
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Write a review
Noah Thu, 27 March 2025
Bad
Liked: Nothing.
Disliked: It was completely shutdown with no warning.
Theresa Thu, 20 March 2025
Disappointing
Albert Mon, 17 March 2025
Poor facility accommodations.
Liked: The counter person was polite.
Disliked: Room access isn't the greatest. We had difficulty right from the beginning with the key card working. The facility was not up to par for cleanliness anywhere. The room was definitely not cleaned the way a hotel room should be. There was obvious smears or sauce (?) on the remote, the bathroom floor and toilet had soil inside and outside. I did not want to stay the first night but because it was so late, we did. Much to our extreme disappointment, there was NO hot water for showering the next morning, so my husband and I had to take quick cold showers. Couldn't get out of there fast enough. Kitchen area was being remodeled, so no free breakfast either. AND the best part is we couldn't get a refund for the next night because we booked it on bookings.com, so have to go through them, which has not been successful at this point either. Lessons learned for us.
Patrick Sun, 16 March 2025
Exceptional
Liked: Nice place
Donald Wed, 22 January 2025
The motel wasn’t open
Liked: Nothing
Disliked: It’s closed down why is it still on booking if it’s not even operating. About had with booking.com
Emily Wed, 4 December 2024
I want a refund!
Liked: Nothing!!!!!
Disliked: I booked through booking.com We showered up and they had a note on the door staying they were closed. No power or water apparently! They still charged my credit card and I never got a call staying they had closed their doors.
Katrina Wed, 4 December 2024
Exceptional
Joseph Tue, 3 December 2024
Passable
Misty Mon, 25 November 2024
Okay place with problems
Liked: Obviously, it's an older hotel, recently purchased. The rooms were fine, comfortable. The staff was very nice.
Disliked: But.... the hot tub was not working (one of the reasons I booked this hotel) and the pool was super cold even though it's inside. The breakfast room had some major water leaking from the ceiling (3 buckets filled and water all over the floor.)
Anna Mon, 4 November 2024
Very good