I purchased a room at Howard Johnsons, in Flagstaff AZ and left about 4 a.m. yesterday because my boyfriend started being bitten by bed bugs. We reported it to the front desk and the guy didn't seem to care - he just wanted to point out that they were sold out last night and haven't had any other complaints. I had to call them a few hours later, because I was trying to get a refund, and the lady that answered said no report had been made to her so the front desk male hadn't even reported it yet. I contacted corporate - I am waiting to hear back, and I have also contacted the BBB who I have heard from - they are awaiting a reply at this time and it could take up to 30 days for any word back.

Disliked: Bed Bugs!

Superb

Liked: I like that it had a small kitchen area and pet friendly
Disliked: The beds are not comfortable

Exceptional

Bad

Disappointing

Family space within decent price.

Liked: Family space with only needing 1 room.
Disliked: Arm chair fabric needs cleaned. Carpets could use a shampooing. The table could use another chair or two.

Very good

Liked: Amenities, room size, location, and price.
Disliked: No shampoo

Bad

Very good

Very good