Studio 6 Flagstaff AZ, Flagstaff

I purchased a room at Howard Johnsons, in Flagstaff AZ and left about 4 a.m. yesterday because my boyfriend started being bitten by bed bugs. We reported it to the front desk and the guy didn't seem to care - he just wanted to point out that they were sold out last night and haven't had any other complaints. I had to call them a few hours later, because I was trying to get a refund, and the lady that answered said no report had been made to her so the front desk male hadn't even reported it yet. I contacted corporate - I am waiting to hear back, and I have also contacted the BBB who I have heard from - they are awaiting a reply at this time and it could take up to 30 days for any word back.

Disliked: Bed Bugs!

Very good

Decent, no a choice for...

Liked: Great location, easy access to the highway.
Disliked: We stayed in room 200 and the carpet was dirty and stained. The furniture was also stained and dirty. No housekeeping we stayed for 4 nights and the room was never cleaned.

Exceptional

Pleasant

Liked: The person at the front desk when we checked in was rude and seemed annoyed because I asked a couple of questions. One of the beds had a footprint on it, the bathroom wall had yellow stains running down the wall (I don't even want to imagine what it might be), and the floors weren't clean. I had called in to see if they had a jacuzzi they don't and was yold that that is what the tub in my room was for and I feel that at that time they could have mentioned that the pool was closed but didn't. Overall, I was disappointed and unless I absolutely had to, I wouldn't book here again. The room had a refrigerator and the door was on backward, making it difficult to access.
Disliked: Please see above. I inadvertently got these backward. Pricing was the only good thing.