Very good

Liked: Loved it
Disliked: Staff at reception could do with a little bit of training. For example when checking in we was not given information on what time breakfast was, check out time, also didn’t know they had a sports bar where they also served food until we checked out.

Superb

Extremely pleasant and relaxing stay

Liked: Staff were really friendly and helpful throughout. The hotel was nicely decorated with the Christmas decorations still being up (nutcrackers in the revolving entrance doors and trees aligning the corridor to the bedrooms with a sleigh which guests could sit inside and have photos). The rooms were clean and equipped with tea and coffee facilities as well as a bath/shower. We had booked two rooms and requested they were close together. This was met and our rooms were next to each other. The overnight stay included breakfast the following morning where you sit in the room overlooking the lake - great view. We had walked around the grounds (golf course, fishing lake etc) during the day and it was lovely. Many breakfast options available and you just help yourself - cereals, pastries, hot food (eggs, bacon, mushrooms, sausages, tomatoes, hash browns), toast and jam/marmalade station, hot drinks, water and juices, yogurt and fruit. There are many cosy communal areas where you can sit and chat or read a book. We had a sharing platter for lunch in the bar area which was tasty and had plenty of variety. There was the option to book in the restaurant for dinner too. Spa facilities downstairs were great as well. Booked our two slot and used the hot tub, sauna, steam room and pool with the occasional rest on the lounger chairs. Towels and lockers provided along with showers and a machine to dry your swimwear in the changing rooms. Robes are also provided but have to be returned on exit from spa. There was a cafe within the spa facilities, plenty of free water stations to hydrate and also beauty treatments available but these involved an extra fee.
Disliked: Nothing. Service and facilities were really impressive. Was quite busy so had two hour slots for the spa facilities which went quicker than we thought so would have liked slightly longer but the entire weekend was such great value for money, this is only a small thing.

Disappointing

Liked: The hotel itself was lovely, particularly the spa facilities and lounge with open fire. Rooms were spacious as well.
Disliked: Walls are so thin. We could hear the people in the room next doors conversation and television word for word. They were not being loud. Sadly we were told the hotel was fully booked and staff made no suggestions.

Apart from a chilly bedroom,...

Liked: Lovely hotel. Very helpful staff.
Disliked: The bedroom was cold and we could not get the system to warm it up !The disabled parking spaces were too far away from the hotel entrance.

Superb

Very good

Perfect anniversary stay

Liked: Locations and setting amongst the golf course is fantastic - easy to park for free near the entrance
Disliked: Nothing

Superb