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Sterling eee
Sterling, San Bernardo 29-31, Madrid
Area: Royal Palace - Gran Via - Shopping
(Map)
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (489 Ratings)
1.2 miles from Madrid centre
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Hotel Description
Conveniently located just off of Gran Via and 650 ft from Santo Domingo Metro station Sterling offers simple accommodations in central Madrid. All spacious rooms have private bathrooms and air conditioning. Rooms in the Sterling all have TV safe and work desk. They also have sofas and can accommodate an extra bed. The Sterling has a 24-hour front desk and a tour desk to help you plan your visit. They can also store luggage. A daily breakfast is available and gluten-free products are available upon request. Both Puerta del Sol and the Royal Palace are just a 10-minute walk away. Nearby Gran Via has a large selection of shops bars and entertainment including theaters and cinemas.

Check-in time: 16:00   Check-out time: 11:30
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Heating
` Fax/photocopying
` Accessible parking
` Family Rooms
` Free Wi-Fi
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Wine/champagne
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Electronic room key
` CCTV security in common areas
` Facilities for disabled guests available
` Non-smoking property
` Soundproof rooms available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Sterling Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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1.5

Poor - 1.5 out of 5

Sarcos Wed, 20 November 2024

It was very bad because...

Disliked: It was very bad because they didn't have air conditioning and it was hot. I searched for hotels that had air conditioning, and this one was supposed to have it. They owe me a refund; this was very unpleasant for me.

5

Exceptional - 5.0 out of 5

Rodrigo Fri, 15 November 2024

Confortable

Liked: Excelentes

2.5

Fair - 2.5 out of 5

Vincent Fri, 8 November 2024

Passable

3

Pleasant - 3.0 out of 5

Jørgen Sun, 27 October 2024

Pleasant

4.5

Wonderful - 4.5 out of 5

Karmen Fri, 25 October 2024

Superb

Liked: The location was excellent. The staff was also "muy bien". Even the family room had a little balcony which I really liked. Very good hotel and I give them 4* at least:)
Disliked: a bit too noisy street- but it's the city center:)

3.5

Good - 3.5 out of 5

Violeta Wed, 23 October 2024

Good

4

Very Good - 4.0 out of 5

Saba Tue, 15 October 2024

For sure I will come...

Liked: We didn't eat breakfast too expensive, location was great
Disliked: room was very small mattress was very bad not good for back pain , we had issue about what blind kid the we reported they help us right away the next day they change the room I was happy on that

5

Exceptional - 5.0 out of 5

Erick Wed, 9 October 2024

Exceptional

5

Exceptional - 5.0 out of 5

Nadia Tue, 8 October 2024

Exceptional

2

Disappointing - 2.0 out of 5

Dorothy Thu, 3 October 2024

Disappointing

Liked: The location was fantastic. You get food and shopping nearby
Disliked: Room was small.Noisy. Could hear next room talking and baby crying. Could also hear furniture moving upstairs and water flowing down the pipe when upstairs room showering or flushing the toilets.There was also renovation going on, starting before 9am. Lots of noise.My room was just in front of the lift, so I got to hear housekeeping, coming out of the lift and talking loudly every morning at 8 am.The mattress was soft. Could hear creaking sounds when tossing while sleeping

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Sterling San Bernardo 29-31, Madrid