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Sterling Inn and Suites at Reliant and Medical Center Houston ee - (888) 406-7656
Sterling Inn and Suites at Reliant and Medical Center Houston, 2500 South Loop West Freeway, Houston, TX -(888) 406-7656
Area: Texas Medical Center - Reliant Park - UH - NRG
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3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (784 Ratings)
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
This motel is conveniently located less than 0.6 mi from NRG Stadium. Free WiFi and a 24-hour reception are featured. Guests can enjoy in-room entertainment at Sterling Inn and Suites with a flat-screen TV and cable channels. A microwave and a refrigerator are provided. Fresh coffee is available in the motel lobby. Free guest parking is included. The Texas Medical Center is 3.5 mi from the motel. The Houston Galleria is 5.1 mi away. Rice University the Houston Zoo and the Houston Museum of Natural Science are all within 3.7 mi of Sterling Inn and Suites at Reliant and Medical Center Houston.

Check-in time: 15:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Heating
` Fax/photocopying
` On-site parking
` vending machine
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Facilities for disabled guests available

Sterling Inn and Suites at Reliant and Medical Center Houston Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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0.5

Poor - 0.5 out of 5

Johanna Sun, 29 December 2024

I should’ve checked the room...

Liked: It was convenient that they did not require a security deposit. Also, the blue light in my room was quite cool.
Disliked: I should have checked my room before paying. After completing my check-in, I went to my room and decided to inspect it for safety, as I am a female traveling alone. The bed and shower/restroom were clean, but I noticed several issues: the curtain was broken, the walls were dirty and scuffed, and the door would not shut completely. I could literally see outside from my room, and I could hear the interstate noise because the door wouldn’t close.After checking in, I walked back to the front desk to request a room change. I explained that I felt uncomfortable staying in a room with a door that did not close properly, especially since I was traveling alone. One of the staff members asked me to walk him back to my room to show him the problem. I was already frustrated and told him that I wouldn’t go back to the room; I intended to change rooms regardless.When they came back downstairs, they tried to convince me that there was nothing wrong with the room, but then informed me that they did not have any other rooms available. They suggested that no one would come into the parking lot or attempt to open my door, implying that I shouldn’t be concerned for my safety. However, the door not closing was a significant security issue.Eventually, they told me I could request a room change in the morning since checkout was at 11 AM. When I went back down a little after 11, they continued to give me the runaround and said they weren’t sure if any rooms were available. I decided to check out instead, as my safety is far more important than the $66 I paid for the room.

2.5

Fair - 2.5 out of 5

Camacho, Sat, 28 December 2024

I was there to enjoy...

Liked: The room was clean and comfortable, and it had the amenities we needed. Our room was kind of hidden, so we did not get much noise. They had an elevator to the second floor. The water pressure was pretty good.
Disliked: You can tell this is an old hotel, the room was comfy, but I did not feel safe or secure, as the door did not have an extra latch. You can see the wear and tear with the hole in the wall in the restroom, the black patch in the tub.

0.5

Poor - 0.5 out of 5

Walter Sat, 21 December 2024

Awful roach motel / brothel/...

Liked: There was absolutely nothing to like.
Disliked: Room filthy white stains in floor, walls with no paint,stained sheets and the rudest manager EVER! We asked for clean sheets and caused a big commotion. No matter how we tried to deescalate, she just kept yelling

5

Exceptional - 5.0 out of 5

Lewis Fri, 20 December 2024

Exceptional

0.5

Poor - 0.5 out of 5

Brent Thu, 19 December 2024

Bad

5

Exceptional - 5.0 out of 5

Michelle Thu, 19 December 2024

Exceptional

0.5

Poor - 0.5 out of 5

Herrera Mon, 16 December 2024

Bad

Liked: Location was exactly by where we were going
Disliked: Bed was hard a day not enough towels provided

3.5

Good - 3.5 out of 5

Mohamed Mon, 9 December 2024

Good

Liked: Location, value for money.
Disliked: Cleaning & room service...Sometimes, they bring not cleaned towels..I asked to change and they did.

0.5

Poor - 0.5 out of 5

Leng Wed, 4 December 2024

Worst stay of our trip

Liked: Freezer was strong.
Disliked: There were cockroaches and flies in the rooms. The wifi didn't work at all and the staff simply brushed it off. The microwave was not working well and not turning. Many things were rusty, and the towel rod dropped. Shower curtain was not done properly. Floor and rug were dirty, alarm clock and phones not working

0.5

Poor - 0.5 out of 5

Caraly Thu, 28 November 2024

Bad

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Sterling Inn and Suites at Reliant and Medical Center Houston 2500 South Loop West Freeway, Houston, TX