Exceptional

Spacious Room, Comfy Bed and...

Liked: It's a hostel experience with a surprising twist. Although I booked a room for 2 adults, it turned out to be a spacious room with 4 single beds, giving my friend and me plenty of space to move around. I was expecting a typical small European hotel room, so I was pleasantly surprised to have such ample space here. The beds were very comfortable—much better than my first hostel experience where the cushions were worn out. At Steps Hotel, the cushions were in excellent condition, which made for a great night’s sleep. We also purchased the breakfast option and loved it, especially the freshly baked croissants! Honestly, I enjoyed these croissants more than any I’ve had at bakeries in Paris!
Disliked: The room floors are quite squeaky! As someone who hates disturbing others, I felt a bit self-conscious just walking around, worried that I might be bothering other guests. So, apologies to anyone who heard me! Like most hostels in Europe, this one doesn’t have an elevator. I usually don’t mind, but having just run the Berlin Marathon, the stairs were a special kind of challenge afterward—if you know what I mean! Haha.

Exceptional

Superb

Clean, comfortable room with kitchen....

Liked: The apartment was clean, had comfortable beds, and located in a quiet neighborhood. We were grateful to find a more affordable accommodation for 5 people. The staff were very kind as well throughout the stay. The kitchen in our room was a big bonus for us so that we could cook meals (had fridge, stovetop, oven, pans, and kitchen essentials).
Disliked: Not big problems for us, but something to note for others that it may be a bigger impact: We were on the 5th floor with no elevator and each time we walked to the bus/metro or larger grocery stores, it took 10 min or longer to get there.

Very good

Liked: Friendly and helpful staff. Locates in quiet area but not far away from city center.
Disliked: The shared bathroom was a bit inconvenient and there's no sink in the room. But this was expected.

Exceptional

Superb

Passable

Liked: Cleanliness, staff
Disliked: 5th floor (theoretically 6th floor) without a lift and without prior notice was the biggest disappointment, no parking, no facilities in the room such as a kettle, slippers, a TV, etc.