Staybridge Suites West Des Moines Guest Reviews
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5.0 miles from West Des Moines centre |
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Charles Tue, 25 March 2025
Good
Joe Sat, 8 March 2025
Very good
Corrine Mon, 3 March 2025
Facility was pretty, clean, spacious,...
Liked: Property is absolutely beautiful. Our room was big and clean and the breakfast was fantastic! They now have their pool, workout center, and laundry 24/7 which is nice.
Disliked: There was an overnight staff member who was very rude and uninviting. Both nights he told us the pool was closed and upon check in we were told it was 24/7. I asked for an ice bucket and he walked to the back and slammed the door and handed it to me without a bag. I asked if there was a bag to put in the bucket and he replied nope. He talked to my children wreckless. & when I purchased stuff out of the snack section he told me my total. I tried to swipe my card multiple times and he sat there while looking irritated. After about 5 swipes he asked if I was going to pay, I told him I had been trying. He responded rudely with “you didn’t tell me you were using a card”. Next night when we got done swimming my fiancé told him the pool needed towels and he said “ok so”. My fiancé then asked him if he heard what he said and the guy said “I heard you”. Both nights we encountered him he was blatantly rude. The other staff we encountered were vey polite and helpful.
Davis Sun, 2 March 2025
Great staff
Liked: Very accomodadating
Disliked: Wanted a tub, but the stopper didnt work.
Patty Sun, 8 December 2024
Stayed for my 50th birthday...
Liked: Very nice suite with Kitchenette. Made it nice for our 2 day stay. Breakfast was delicious and had lots of choices so everyone was happy.
Disliked: Fire place in the suite did not work. Hot tub in the pool area not open.
Jenni Fri, 15 November 2024
great location, clean, and friendly...
Liked: location, staff very friendly and clean.
Disliked: jetted tub did not work, bar sink did not work. better beds at the other Staybridge on Locust.
Alicia Sat, 26 October 2024
Exceptional
Carrie Sun, 21 July 2024
Exceptional
John Mon, 8 April 2024
Very good
Liked: Large room with kitchen feature, great breakfast, 24hr pool amenities
Disliked: Elevator was slow. Shower water was warm, but not hot.
John Mon, 8 April 2024
Very good
Liked: Large room with kitchen feature, great breakfast, 24hr pool amenities
Disliked: Elevator was slow. Shower water was warm, but not hot.