Exceptional

Spacious family sized rooms, convenient...

Liked: Extremely convenient to University of Rochester! Easy to get to. Rooms were clean, modern and spacious. Super high ceilings! Kitchenette was well stocked and handy for eating meals and snacks in the room. Jesus at the front desk was super friendly and helpful!
Disliked: Wish I’d asked for a room above first floor. Never felt like I could have curtains fully open or else I was on display to the adjacent parking lot with people walking by frequently. There was also a little bit of a cast of characters hanging out in the lobby & bar area. Both nights there was a very loud person in the bar area yabbering on and it didn’t really feel like a place where you could have a conversation with a friend and not get pulled into that guy’s drama. That’s not the fault of the hotel though.

Very good

The stay was comfortable, but...

Liked: The breakfast was excellent; they prepared a delicious hot platter each day!
Disliked: The housekeeping staff should clean the rooms regularly, but they only clean every other day. Additionally, they do not change the bed sheets or make the beds, which is rather unusual.

Great hotel

Liked: The people is kind And the room was cleanThe rooms with view to the lake are great and you can't hear any noise from the outside.
Disliked: You can hear the noise outside the room when you stay in a room with street view.

Very good

Good hotel

Liked: It's really near to the airport They accept pets and the breakfast is good and included.

Excellent except heater noise

Liked: Very clean
Disliked: Heater is so noisy. Couldn’t sleep

Enjoyed our stay. Breakfast was...

Liked: Clean and well maintained.
Disliked: N/A