Staybridge Suites-Philadelphia/Mount Laurel Guest Reviews
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4.6 miles from Mount Laurel centre |
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Justin Wed, 26 February 2025
Good
Liked: Location
Disliked: Out dated they held security longer than anyone in the world and it’s two exspensive
Janet Tue, 18 February 2025
Poor check-in experience, but the...
Liked: The rooms were clean and spacious. The pool was very nice. Thank you for the free laundry! The person in charge of the breakfast was very friendly, answered all my questions, kept the food stocked and the place clean.
Disliked: I reserved 3 rooms. The desk clerk assigned us 1 room that was not what we reserved, and the key didn’t work to that room (possibly because she mistakenly gave us the wrong room). But on top of that, before she gave me the keys, she argued with me that 1 of the rooms was not prepaid and insisted I pay. I argued back that all 3 rooms were paid for – which was confirmed in my booking confirmation email. She was very terse. On my booking, I also asked the rooms be near to each other and was sent a text by the hotel that this would be granted. Our original rooms were 303, 318 and 343 – not near each other. The hallway signage is very poor, some were missing, some pointing the wrong direction, so we had difficulty finding our room, at the end of a long hall, in a different wing. There isn’t even a sign in the main lobby pointing to the elevator when you check in. Very few signs at all pointing to the property amenities like the laundry, pool, breakfast space etc.There is no way to summon someone to the front desk. When I walked by someone was waiting. I saw the clerk elsewhere and informed her someone was waiting for her. This should never happen.
April Sun, 2 February 2025
Exceptional
Hui Thu, 30 January 2025
Staff very nice and stay...
Tamiera Sat, 25 January 2025
Very good
Jeeric Tue, 21 January 2025
Passable
Bruce Mon, 13 January 2025
Very good
Martin Sun, 12 January 2025
Good
Juanitamarie Mon, 30 December 2024
Loved it, HIGHLY RECOMMEND and...
Liked: Breakfast was great just wished they had bacon along with the sausage and the location was great!!! Not far drive at all
Disliked: Nothing everything was fine!!
Hisham Sat, 28 December 2024
Thanks
Liked: Good looking, family meeting with fun,
Disliked: Recbshan,brkfast finsh early, some time we need more coffee