Staybridge Suites Lubbock South Guest Reviews
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12.6 miles from Lubbock centre |
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Joshua Thu, 9 January 2025
Don't get sick at a...
Liked: Kitchen, bed, TV
Disliked: Worst female manager ever, she needs to be fired and replaced. I, along with my fiancé were mistreated and treated in an unbelievably rude manner for being sick. This kind of behavior is absolutely unacceptable. Our private belongings and personal information were touched and searched through, and video recorded by their employees; their manager was happy about this occurring, being actually quite proud. We were missing jewelry. We were charged $250+ for cleaning fees because we were sick and our room couldn't be maintained by us alone. Room service didn't stay on top of our room and was absent quite often. We were neglected. We were forgotten. My fiancé had thrown up on the floor and in the sick one night, and I went to the desk to search for help as I did not have the proper cleaning supplies to suffice. They couldn't offer me any cleaning service, nor offered me any supplies of good use for cleaning rotten food out of a sink. They basically told us to sleep in our own vomit for a night until tomorrow, then they would take care of it. But guess what... FOR A FEE! There is so much more to be said about this hotel. From the cleanliness to the very poor communication between the manager and all of the staff and employees. Laziest manager I've ever seen, always making the employees do 100% of the work while they do none... I wonder what their occupation really is. 🤔
Edward Tue, 7 January 2025
muy bueno
Liked: good
Disliked: not applicable
Marvin Wed, 1 January 2025
Best place to stay
Liked: I stay here all the time. I won't be here much now that my son graduated. I'll miss it
Thomas Wed, 18 December 2024
Poor
Disliked: Very Dirty
Thomas Sun, 15 December 2024
Pleasant
Cesar Sun, 15 December 2024
This location has been very...
Liked: Location was convenient for Dr. appointment.
Disliked: Room smelled like sour water damage & musky like mold. Went to social hour which was mentioned to us by staff & there was no drinks or food. Leaves piled at side entrances & in dining area. Juice machine out of order at breakfast. No pastries. Hand soap pump had to be pulled up each time to use it. The bathrooms are set up very stupidly so the way the doors open into the bathroom leave you no room to move around & door constantly gets caught up on anything left on the floor like the shower towel/rug. Coffee maker in the room has not worked for our last 2 stays at this location.
Faith Mon, 9 December 2024
Good
Amy Mon, 11 November 2024
Exceptional
Danny Mon, 11 November 2024
It was good
Liked: Location
Disliked: Small room. Very expensive
Victoriabednar Fri, 1 November 2024
Comfy beds. Walking distance to...
Liked: Clean, bed and sheets felt clean and very comfy. Loved that there were multiple restaurants in walking distance to the hotel. Great location, Walmart is just a short drive from the hotel.
Disliked: Wish there were more breakfast options. I wish there were travel sized toiletries available to purchase at the hotel.