Customer service

Disliked: Had multiple reservations and they gave one of our rooms away to someone else and we got a different without the accommodations we asked for

Customer service needs help

Disliked: Upon arrival they Gave our room away to someone else then had to wait for a room and then the room we got didn’t have 2 beds in it . And the original was supposed to be 2 beds because of a handicap person who needed their own bed. Hope the return trip on Nov 23-25 is better we will see

Wonderful

Liked: Very clean
Disliked: A little loud

Very good

Very good

We enjoyed the stay. The...

Liked: We enjoyed having access to kitchen amenities. Dishes, cleaning supplies, etc. spacious rooms.
Disliked: The parking, breakfast options weren’t the best, no fountain drinks. Our bathroom fan didn’t work.

Bad

Disliked: When I went to the room that was assigned to me I tried to open the door and the door was locked because the room was already assigned to someone else I had a very hard time trying to get back downstairs to go to the front desk to take the key back and let them know that they had to sign me a room that was already assigned most of the people that worked for the establishment did not speak English so that was hard as well

Very good

Exceptional