Very good

Very good

Excellent experience

Liked: Sofa bed was helpful for one family member / room very comfortable/ more amenities than anticipated/ quiet

I was very displeased considering...

Liked: Breakfast was ok
Disliked: When I first arrived, no one was at the desk to check in and I waited roughly 5-10 minutes for help. When I entered my room, I immediately noticed it was dirty. There was crumbs on the counter and the bed wasn’t made. The employee who originally checked me in was very helpful and promptly got me a new room without hesitation. At first glance the new room seemed better. However as I stayed in the room longer I noticed more and more issues. There was crumbs as well, small black hairs throughout the room including on the pillows and bedding (I have long blonde hair….). There was also bits of toilet paper or tissue under the sink, as well as stains on the bed and wall.

The hockey team that were...

great Stay

Liked: I have stayed at many Staybridge hotels and was clean room and cozy.
Disliked: Breakfast sausage was very greasy not browned. Scrambled eggs were overcooked and dry. The first Breakfast was good ommletes were great Bacon was great.

Exceptional

Weekend visit

Liked: Very friendly staff at front desk and dining room.Buffet breakfast was decent, had a good amount of variety.Pool was nice and warm.
Disliked: Hotel is doing renovations, unfortunately our room was located near the renovation area, had to deal with constant drilling on Saturday and Monday morning. Thankfully there wasn’t any drilling on Sunday.

Pleasant

Liked: We booked 2 bedroom with 3 beds but got 2 beds. The mobile foldable bed they brought in is sunk and my son had to sleep in sofa.
Disliked: One hair drier doesn't work. Wifi in one bedroom doesn't work. Several sockets don't work...