Exceptional

Nice Stay

Liked: It was an overall good experience. The breakfast was good. The staff was nice. Fully equipped kitchen.
Disliked: Sofa bed mattress needs replacing. The ceiling had a leak.

Good

Superb

Great breakfast! Great customer service!

Liked: Due to a mix-up in hotels, we were booked at the wrong IHG location. At the last minute, the one on Ft Moore had 2 rooms available 2 accommodate our family of 6, but we had only 2 beds for all of us, 1 in each room. After 2 days of this, they had another room available that would sleep all of us. We changed rooms, but the room was very cramped with all of our suitcases, since we were in the midst of moving out of state, & traveling with our dog & cat.Housekeeping was accommodating, & maintenance was quick to respond to fix the heat when we changed rooms. There is a limited breakfast at Gavin Hall & a full breakfast available at the main hotel.
Disliked: One of the poop bag dispensers was not working, so many pet owners were not picking up after their dogs on the side of the building.Not all of the guests at Gavin Hall were aware of the breakfast at the main hotel.

Exceptional

Liked: Friendly staff, room was clean, free snack and beer or wine if you desired, near where I was working.
Disliked: Only problem I had is my card is still pending the charge, but the charge is showing $100.00 more that the cost. Waiting to see if it was a security deposit or what. The hallways needed to be vacuumed. Other than that, Perfect. Staf was extremely friendly.

Passable

No comment

Liked: Location
Disliked: Atmosphere

We had a great night...

Liked: Location. Nice rooms. Big bathroom
Disliked: Parking