We arrived a bit early, and our room wasn't ready, (understandable) however, no effort at all was made to expidite the preparation of our room. Another lady walked up to the desk at 2:30 and was immediately checked into HER room....though I had been waiting three hours...we were also overcharged...any other day our room would have been 140.00...we were charged 245.00 will look elsewhere next time

Disliked: unorganized, breakfast sucked

Superb

Liked: Beautiful hotel, friendly staff, wonderful breakfast and awesome location

I would stay here again

Liked: When we arrived. The snack in the evening time, the rooms clean and comfy and the staff very nice. Oh and the laundry area was available to use. And breakfast was great
Disliked: I was happy there

Exceptional

Liked: Very accommodating and clean

Thanks to all the staff...

Liked: The lobby was nicely decorated which made me feel very at home while away. Breakfast and coffee bar was always well stocked and good, hot chocolate too.

Exceptional

Very good

Superb

Second time staying in a...

Liked: The check in staff were so nice and accommodating! They always had a smile on their face and very welcoming. Loved the fireplace as you walked in too. Def would stay there again.

Very good

Liked: Good breakfast, 2 bd suite met our group needs, relatively close to Highmark stadium