Exceptional

Didn’t happen due to their...

Disliked: They canceled my reservation the day I arrived. I was never notified. They stated I had a two night minimum and only booked for one night. They stated Booking.com should never have made that reservation. I had made the reservation in May!!!! I tried to book a second night on Monday, September 16, and was told they had no availability for that Friday, September20, which would have given me the 2 nights. They even gave me my reservation number! Of course they had one room left, which was a king suite and wanted to charge me double of what I already booked and paid for. Now I have to go and fight for my money back. Manager was rude and Curt!!!!!

Owner was very accomidating

Liked: Jacuzzi was added was great!!

Yuk

Liked: Location was convenient walking distance to many things. Room was big, AC worked well
Disliked: A pool is advertised, there was no pool. The jets to the tub did not work. There was no shower option. The tub was very dirty. It was filled with sand like someone rinsed off in it after the beach. There was so much sand that it was shocking, clearly no one looked at the tub to even attempt to clean it. There was a large red pizza sauce type smear across the fridge, it was gross. It was so obvious that if someone went to wipe it down they would have seen it so we were aware that no one attempted to clean the kitchen.Our bed linens were FILTHY. Blood stains were visible on mattress through the sheets. The sheets and pillow cases had other people's make up smear all over them among other substances. It was late so we slept above the sheets on top of a blanket type thing. There was a hash mark on the like sheet someone had and accident. The sheets were so dirty is was so gross, it turned our stomachs. We did not call anyone because it was late and we were tired when we discovered it

Would not recommend - worn-down,...

Great location. Have stayed there...

Liked: Convenient location. Clean.

Exceptional

Liked: Very friendly and accommodating on arrival!! Convenient location to town and SPAC!

Pleasant

Pleasant