St. Pancras Renaissance by Marriott Hotel London, London

St. Pancras Renaissance by Marriott Hotel London Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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A beautiful hotel in a...

Liked: The big plus for this hotel is the location. Directly attached to St Pancras and therefore perfect for the Eurostar.The lobby is beautiful. The staff are very pleasant and helpful.
Disliked: Our room was very outdated and apart from the bed (which was extremely comfortable) was just not very pleasant. The decor was dull and the whole room could best be described as "functional".

Good

comfy and convenient

Liked: loved the location and proximity to the train station. very beautiful entrance and well kept rooms. the room size was also big. direction connection to the train station platforms from the hotel
Disliked: nothing in particular to mention

It was okey

Liked: Location in my view is the only advantage of the hotel if we look from inside, outside of course it remains a stunning building. Staff was very friendly and willing to help you at anytimes.
Disliked: 1. There were a lot of people on the reception and no order, I was waiting by surfing on my phone and eventually site some people passed before me and on one really cared ;) 2. The room quality for the price - I found personally it was too pricy compared to other hotels of similar level (I got the room in front of the lift, with a tiny window, it was spacious but not cozy).3. In the room itself - mattress was banded and not comfortable at all, it was cold and airco was not heating the room fast enough, the door to the bathroom kept closing making a lot of steam).4. Breakfast - there was a lot of choice, but in my opinion it wasn’t tasty at all:( I ate much better English breakfast elsewhere. Anyways I stop here, it was not that bad overall, but quite disappointing as I set expectations quite high.

Exceptional

Felt like a member of...

Liked: Fabulous location and amazing staff
Disliked: Nothing

amazing hotel, clean room, good...

Liked: The hotel was in an excellent location from St Pancras station. The room was a nice size, clean and tidy. WE ate in the booking office, which has amazing architecture. The staff were very helpful and attentive. I would recomend staying in this amazing building.

Poor

Liked: ambience
Disliked: Price. That room was worth £250, not £450