St. Pancras Renaissance by Marriott Hotel London Guest Reviews
Write a review
Write a review
Kerry Sun, 9 March 2025
Convenient for location but over...
Liked: The Concierge was lovely. Couldn't do enough for us and extremely friendly.
Disliked: Our rooms were extremely outdated for the price we paid for them. Reception staff at check in quite snobby.
Gabrielle Sun, 9 March 2025
Disappointed
Liked: Lobby and restaurants Victorian decor
Disliked: Room did not match the hotel, uncomfortable bed, no slippers, no bath, no control over the temperature in the room
Henry Sun, 9 March 2025
Always a pleasure
Last Thu, 6 March 2025
Interesting and fairly good thought...
Liked: Good food although restricted to one cold dish and one hot one.
Disliked: I was sure I had booked a room with two beds but was told on arrival that there wasn’t any rooms like that available. I would not have booked if I realised my daughter and I would have to share a room.
Juan Wed, 5 March 2025
450 GBP for a room...
Liked: Location
Disliked: Value for money
Mark Tue, 4 March 2025
Perfect for a weekend getaway...
Liked: The breakfast in the booking office was very good. The building is gorgeous and so was the room. We came down from Leeds and the train comes in to Kings Cross so it was a great location for us.
Disliked: The hotel says it is part of the pledge of reducing food waste however offer a cold and hot dish. The cold dish of homemade Granola was massive given it was a part of a larger breakfast offering. This led to my partner only having a few mouthfuls as she wanted to enjoy her warm breakfast. I did not like the buffet breakfast and was surprised this was offered as a good thing to those it paid for more expensive rooms. I prefer table service.Trying to figure out the lights in the room and finding out you cannot have the bathroom lights on without some of the room lights on unless you have the sequence correct. The pillows were to thin for my liking and there was nothing to suggest I could have a choice of different pillows.
Kenneth Sat, 1 March 2025
Good hotel. conveniently located.
Liked: Nice room. Good evening meal.
Disliked: Slow service at Breakfast. We had a train to catch!
Brian Wed, 26 February 2025
Brilliant
Liked: The level of service
Disliked: The booking office bar was slow service
Howard Wed, 26 February 2025
Exceptional
Liked: Exceptional food and great service. Ideally located for our needs
Disliked: The lighting in the restaurant. It was very difficult to read the menu as it was so dark. Even using the table light was not ideal.
Karen Wed, 26 February 2025
Fabulous
Liked: Love the decor and all the friendly staff