St. Pancras Renaissance by Marriott Hotel London Guest Reviews
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Write a review
Beata Fri, 31 January 2025
Exceptional
Gardner Thu, 30 January 2025
Exceptional
Liked: Location for coming in on the international train line and the 12pm check out time.
Disliked: The view from the room was straight into a brick wall.
Helen Thu, 30 January 2025
Beautiful hotel - great experience
Liked: The reception area and Victorian wing is stunning
Disliked: Room was fairly basic for the price but lovely all the same, fully equipped and clean, good size.
Henry Thu, 30 January 2025
Outstand
Cheryl Thu, 30 January 2025
Recent stay
Liked: Exterior of buildung
Disliked: Room was really small
Phil Wed, 29 January 2025
A wonderfully relaxing stay
Funnell Wed, 29 January 2025
Very good
Johnson Tue, 28 January 2025
Exceptional
Steve Tue, 28 January 2025
Rude staff
Liked: Love the property
Disliked: Rude staff Arrived at the hotel to check in around lunch. Handed in my bags and left my credit card details. Went off to work in the city. Arrived back at the hotel around 6pm to be told I’d not got a reservation for the night but for the following night. It was correct, I’d booked the wrong night in error. My fault. But why check me in and take my card details? Why not tell me when I arrived at lunch? I was then told the hotel was fully booked and I had to find a new hotel for the night. I was then refused a refund for the error. Poor customer experience all round.
Danny Sun, 26 January 2025
Great location & even better...
Liked: Lovely building, amazing bar. Service is brilliant.
Disliked: None