Exceptional

Liked: Fab stay in a really comfortable room. Delicious food and friendly staff.

Very good

Perfect

Liked: Fabulous location, lovely decor, fab staff

Superb

Superb

Superb

Family friendly

Liked: Staff were very friendly
Disliked: No fridge in room

Disappointed

Liked: Decor is beautiful and lovely location on the water front.
Disliked: Hotel is apparently dog friendly however not in the restaurant where breakfast is served but you can have breakfast in the bar area which wasn't made clear on arrival.You have to pay for parking which for the price of the rooms seems a bit tight. There is parking for the Idle Rocks.There were no little touches to make this feel like a luxury stay. Yes the room is nice but that was all. Some biscuits to have with the tea, a treat for the dog considering we paid a £30 supplement; little touches that I would expect. Having to walk through the bar and ask for milk for tea was not ideal. All of this made the stay feel like it was 'just a room' and not something special as planned.The shelves in the bathroom are absolutely useless! They are racks so everything falls through the gaps.The bed and pillows were very soft and the room was noisy with banging doors from the other rooms so we did not have a very good night's sleep.There were not enough staff at breakfast which meant a long wait for a coffee. We eventually gave up and just left.I have stayed in much nicer places for this money and I would not recommend staying here.Shower tray in the bathroom was overflowing.There are no staff to deal with the rooms, only the bar staff.

beautiful, tranquil and really good...

Liked: amazing location and staff were great.
Disliked: a few more room food or drink facilities would be good