Poor

Great location and amazing room...

Liked: Great location and amazing room with friendly staff

Lovely location and building.

Liked: The quality of breakfast was fantastic, and it was really nice setting
Disliked: EN-suite in the bedroom was 'grubby' lots of damaged tiles and mouldy mastic which really let the room down which was otherwise fantastic.

Very good

Great location, clean and comfortable...

Liked: Recently decorated room which looks lovely. Comfortable bed, clean and tidy.
Disliked: the shower unit had mould as did the sink unit. I don’t understand why the room is all freshly painted but the shower hadn’t been cleaned properly or regularly enough to eliminate mould. There are so many products to use in this modern day that there is no excuse for this. There was no full length mirror in the room and there was no way to boil the kettle without putting it on the floor and totally rearranging the desk to access the plug, behind the desk if you move the desk aside. Usually when I pay this amount for a room it would have a mini fridge and a decent supply of tea/ coffee/ milk. Ran out of teabags, sweetener

Totally overpriced, would not stay...

Liked: Nice comfortable bed, big TV
Disliked: Dirty, stained, worn carpet. Broken tiles, dirty bathroom with lots of scale. Felt unclean. Room very grubby, with stains and holes in the wall. Price did not match room quality, really overpriced.

Passable

Liked: Close to the shops
Disliked: Room wasn’t clean , shower dirty and rusty. sink was rusty , needs replacing , dirty saucers .building work was underway in bar area, very noisy in reception and lots of dust coming through , couldn’t hear what receptionist was saying , not a good working environment for the staff. The staff were very helpful and polite .

Bad

Disliked: First room had a stained dirty carpet. After complaining got a better room, however the bathroom was smelly and for a disabled person.

Really enjoyed this characterful hotel

Liked: Breakfast very good, helpful staff
Disliked: Room could have been warmer but helpful staff provided a heater