Very good

Liked: Great Location, Great polite staff, Nice Clean rooms. Probably one of the best budget hotels in Victoria.

Exceptional

Liked: The staff was beyond helpful. That was a 10/10!

Passable

Cold Room

Liked: Property was in a great location, close to tourist attractions such as Buckingham Palace.
Disliked: Didn’t like that there was no breakfast included in the price I paid. The room I stayed in felt so cold, it felt like that there was a window open but I didn’t see anything, when opening the door to the room I struggled to get into the room itself. The charging socket for the phone beside the bed was extremely slow and took longer to charge my phone and my watch. On my last night stay there the room felt like it had the air condition on and there was a green light on the panel on the wall beside the door throughout the night. Also, the TV wouldn’t turn off when you hit the off button on the remote but it did after a while. Apart from that I would stay here again.

Good location ruined by poor...

Liked: Location was suitable for local theatre access.
Disliked: Beds were disgusting. Pillows were covered in chocolate and smears from other people which I had to take to reception. Walls were covered in finger marks and dirty smears. The hairdryer holder fell out of the wall and the bed lights didn't work meaning you couldn't read a book when you were trying to unwind. They would flicker constantly. The bed frame base was not connected properly, so I ended up catching my foot on the side of it when I was getting ready. One of the worst rooms I've had in London.

Pleasant

Pleasant

Disliked: There was no heating in the bathroom.

Very good

Liked: Na

Great location, nice rooms -...

Liked: The room was nice, although it needed some TLC. Constant noise which sounded like a fan or extractor outside of the room throughout the night led to a lack of sleep.