Won't go back, won't recommend

Disliked: Lobby was dirty, mold on the windows and balcony door, shower/bathtub was disgusting, toilet was leaking, beds were very uncomfortable, there was no hardwood flooringun the rooms as stated in the hotels description there was cheap broken laminate flooring. Went for breakfast at the hotel an hour after opening and there was barely any food left

Passable

Liked: The staff was excellent I couldn't ask for anything better,
Disliked: I found very exspensive and was not much, I found room very small and the big stand for tv for no reason at all, take that out of the small room.

Good accommodation, with good value...

Liked: Fantastic outdoor jacuzzi.
Disliked: Noise from the bedroom heating and the bathroom extractor fan a little loud.

Very good

Liked: Pool, spa and location
Disliked: Carpet in the room, noisy heater

not worth it

Liked: The service was really bad the bed was one of the worst in all the hotels we have been
Disliked: Service cold and the bed parking is awfull

Exceptional

Liked: Spacious room, comfortable bed, large bathroom, nice smell of shampoo, conditioner, body wash, and moisturizer. More important is the nice staff. Also wonderful experience of outdoor spa pool and indoor swimming pool when outside was minus 20 degrees.

Good

Liked: We enjoyed dinner at the main restaurant, the waiter was very good, friendly, understanding, the food was delicious.
Disliked: Breakfast. It didn't go with the standard of the house. Seemed like a fast chain hotel breakfast.

Good

Liked: Was nice overall experience
Disliked: Washroom fan was super loud and pillows not comfy for me

Disappointing amenities, clean bed.

Liked: Booked the accommodation because it had restaurant on site, plus access to heated outdoor pool, spa and sauna.Parking was easy. Bedroom was clean and tidy.
Disliked: Our initial room was located along the highway, with the view of a closed down amusement park. We paid a little extra to get a less 'road view' room, and we got a room that has a balcony that if you step out onto, and look right, you will see the car parks and a little bit of the lake. The restaurant was very disappointing - the waitress seated us and then never returned, also many staff members walked past tables, covered in food laden plates, numerous times and didn't remove them. When asked if they could remove the plate of food that was left abandoned on the table beside mine, the staff member took it, leaving all of the other used items still on the table during the whole dinner. The decor of the restaurant was very dated and unappealing. We paid access to the heated outdoor pool and hot tubs. The saunas weren't working (there was a sign saying if it isn't working come and see us - I didn't fancy walking back upstairs, through the hotel in my swimsuit and robe (cold from having been in the water and getting out into the fresh cold air) to ask for the sauna to be fixed). In the outside heated pool, one of the turned on lights was hanging with wires showing in the actual pool (obviously safe, but doesn't encourage confidence). There were weeds throughout the cracks in the pavement, cleaning supplies laying around and a general feel of neglect.