Unsafe, untrained staff, very negative...

Liked: Room was clean and comfortable.
Disliked: I felt unsafe. I tried to use the gym, but was scared by one of the other guests. The guest was belligerent, loud, verbally abusive and was throwing weights around. We never had any interaction, but I was the only other person there and feared for my safety. I immediately went to the front desk and asked them to find out what was going on, but they were also afraid of him. So instead of removing him, they directed me to leave. Completely unacceptable response. They had further problems with him, but they did not handle the situation very well. I travel alone quite ofter and I have never had such a negative experience. I was too afraid to go back to the gym and too afraid to even walk through the lobby for fear he would be there.

Exceptional

Our stay was close to...

Liked: The breakfast was tasty, a nice mix of healthy and hearty foods.
Disliked: I wish there was a jacuzzi/ hot tub with the pool.

Springhill suites will be my...

Liked: Staff is awesome and very kid friendly. Lobby, pool, hallway, entire facility was absolutely spotless and clean.
Disliked: I have 0 complaints I would stay here again.

Superb

The stay was very nice...

Liked: I liked the continental breakfast
Disliked: I checked out almost 3 weeks ago and have never gotten my deposit back.

Exceptional

Liked: Everything

Good

Exceptional