The mattresses are memory foam, which for many people is great, but for those of us with respiratory problems, can cause severe illness. I wish I had known before we checked in. The reason we could see the stains on the bedsheets (gross, by the way, even if they are technically clean) is because the over bed light is brighter than an operating room. We were too exhausted to make a fuss, but although the front desk staff is responsive, we will not be returning.

Liked: Customer Service was great.
Disliked: Stained bedsheeds; glaring overbed lights and ants!

Visiting relatives in the area...

Liked: Everything!!! Very clean , friendly staff and great breakfast!

Superb

Liked: Easy check-in with helpful staff members. Facility and room that I requested were neat and clean.
Disliked: I booked via Booking.com and there appears to be a slight difference once I arrive onsite. I now know that I just need to inform the staff of my booking type and show my receipt for the booking and they will adjust it accordingly. It's happened twice now but every time they get it right and get me checked in without any further delay. I will continue to book stays at this location.

Non existent

Liked: This reservation was CANCELLED!!
Disliked: The whole reservation situation was crockery

Very good

Passable

Liked: Friendly staff
Disliked: The bathroom tiles needs updating it has rust and stains in the shower and on shower floor . Living room bed couch thought it was a pull out bed it was not it was just a couch. Breakfast was delicious.

Exceptional

Perfect for our purposes!

Liked: Easy to get in and out for a concert.
Disliked: Nothing really

Great hotel and staff.

Liked: Room was spotless. Everything new and upkept.
Disliked: N/A

Superb