SpringHill Suites by Marriott St. Joseph Benton Harbor Guest Reviews
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4.3 miles from Benton Harbor centre |
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Danczyk Thu, 20 March 2025
Very good
Liked: The hotel and room were nice, the pool was very cold however.
Disliked: The night staff older gentleman was a nice man however, my 3rd party booking had issues on their end and the man made sure to let me know the lady in the morning didn't add sales tax so I got charged less... However with the booking.com they did add it and was the same price as the night before ( we extended our stay)... He made sure to let me know it wasn't done right on their end and I showed him and explained to him I paid the full price as the day before... And he made sure I knew the lady messed up the booking to the 3rd party booking which wasn't my fault.
Cameila Tue, 18 February 2025
Great! Just wish there a...
Liked: The property was really nice and clean!
Disliked: One of the morning front desk crew was watching my family & I during breakfast. Made us uncomfortable. Made us feel like we were being watched as we were going to make a mess or take too much food or something.
Massy Fri, 17 January 2025
Superb
John Wed, 18 December 2024
Very good
Kyles Sat, 30 November 2024
Exceptional
Cynthia Wed, 30 October 2024
Exceptional
Ellayna Sat, 19 October 2024
Good
Liked: The cozy room, free breakfast, friendly staff.
Disliked: The urine dripping from the ceiling into the bathroom. Causing us to move rooms to 2 queens when one of the main reasons we booked here was because they had a king bed suite. Very disappointed but other than that it was decent.
Gerry Sun, 29 September 2024
It was good
Liked: First floor access to back door for safe parking
Disliked: Personnel just recently taken over front desk
Georgina Sat, 7 September 2024
Superb
Liked: Very clean and large suite. The staff was very kind and helpful. Breakfast was pretty good. There were a lot of options. Coffee,tea, or hot cocoa in the lobby was really nice to be able to grab a cup on the way in or out.
Disliked: Lighting was a bit dim in the bathroom, in my opinion. There were no luggage carts. Also,this is a cashless property.
Decker Tue, 3 September 2024
Exceptional