Money stolen by the hotel...

Liked: The hotel used Booking.com to deny a refund within the refund period and stole my money. Avoid this hotel at all costs.
Disliked: It would be best if you do not steal from your customers

Superb

Hotel, management, staff is literally...

Liked: I will only stay here when I’m in the South Bay! Staying in a hotel near the airport and a ways away from downtown San Jose has huge advantages! Airport shuttle is great. I’m so glad I read the well deserved excellent reviews! They literally have everything here and you’re paying a half to a third of what you’d pay at a more mediocre South Bay hotel! The breakfast , pool and staff are excellent. Early check in and late check out were a breeze. My fiancée and I were able to use the lobby facilities and store our luggage until our ride picked us up. We stayed twice , booking ending our week in Monterey and each stay was excellent.
Disliked: Nothing! This hotel is perfect!

Exceptional

Exceptional

Exceptional

Very good

Superb

Liked: We checked in quickly, the breakfast was varied and delicious. We didn't use the pool, it was cold.
Disliked: The doors to the bathroom and toilet do not lock.

Exceptional

Liked: Everything good...Location and clean room and bathroom