SpringHill Suites by Marriott Rochester Mayo Clinic Area/Saint Marys, Rochester

Exceptional

Very good

Disappointing

Mayo Clinic surgery

Liked: This hotel was right across the street from where I had surgery @ the Mayo Clinic, breakfast was doable at the hotel (hot basic buffet)but we just walked down the block to the Canadian Honker and then to Caribou Coffee because we had lots of time to waste! Seriously, appt. not until 11:15 @ Mayo, and we're early risers!I also used the hot tub the night before, which was great! Snack options were plentiful, as well as coffee, decaf, and hot tea available all day in the lobby. There were cookies too!We only stayed 2 nights (not even really planning on the 2nd night as my surgery was outpatient). We ended up taking advantage of our reservation the 2nd night because I didn't get out of the clinic until 8 pm, and we were both tired and starving. We ordered Uber eats from the nearby KFC (took only 20 minutes), lady at the front desk brought us extra pillows, as I had surgery on my head (thank you!). We then went to bed....& drove back to the Twin Ports the next morning. There is a shuttle to all points at the Mayo that stops at this hotel, and a paper schedule is available as well as a map of Rochester. All very helpful.Also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk. We didn't use these, but good to know if we ended up being there longer!
Disliked: Note, our 1st room had an unpleasant order and backed up toilet. Staff was very accommodating and let us switch rooms immediately. Second room was great, however later in the stay, we had another backed up toilet, which was fixed promptly with no other mishaps! The toilet issues might have just been us, but great response from hotel staff!Rooms are not overly large, but all rooms are suites. We had the king size bed option, which was perfect for the two of us. The 2 queen size bed option was quite a bit bigger (I peeked in while housekeeping was cleaning), and better for families.