Poor

Liked: Convenient location, hotel gym, Breakfast included.
Disliked: Charged for parking which wasn't discussed at check-in. Had to ask for room service including towels, conditioner, toilet paper and dumping of trash. Room could be cleaner. Although breakfast is included it wasn't very fresh. Some things put out at 6 are still sitting there at 930 when breakfast ends. A group of guests in a nearby conference room we're playing loud music at 1120 on Saturday night. Had to call the front desk and ask them to shut it down.

Great family stay, conveniently located...

Liked: Two of the staff members were so friendly and helpful! These young ladies greeted us with big smiles every time! There was a good selection for breakfast, and the room was cleaned daily.
Disliked: The pool was closed for maintenance during our stay

Poor

Liked: I check in on 23th and my room did not get clean until 27th
Disliked: Service poor

Rundown common areas. Below average...

Liked: Quiet room.
Disliked: Need to upgrade breakfast. Below standard of other SpringHills. Bad powdered eggs every day. Ran out of coffee. No waffle maker. No hot chocolate mix for a couple of days.

Bad

Disliked: They stole my LV bag

Exceptional

Exceptional

Good

Superb