SpringHill Suites by Marriott Norfolk Virginia Beach Guest Reviews
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5.5 miles from Norfolk centre |
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Gladys Sun, 9 March 2025
Family visit to attend a...
Liked: Clean and continental breakfast was great.
Disliked: I made changes to my reservations and at check in the front counter associate was very rude . She had a bad attitude and also on the phone. I don’t think its pleasant customer service to make guests feel like they are bothering you when it your job to help them check in. We paid for an accommodation at the Marriot not an attitude . If you don’t like dealing with people the get another job .
Gemalyn Wed, 26 February 2025
Excellent
Liked: Bfast is awsome
Disliked: Nothing
Samantha Wed, 26 February 2025
Disappointing
Liked: The location was nice and central
Disliked: The room had trash on the floor when we first checked in. I mentioned it to the front desk but it was never cleaned. The room also had a dirty toliet, dirty pillow cases, and badly stained sofa
Shakera Wed, 19 February 2025
Exceptional
Burks Wed, 19 February 2025
Superb
Jessica Mon, 17 February 2025
Exceptional
Kevin Mon, 17 February 2025
Decent stay
Liked: Breakfast was good.
Disliked: No house cleaning for our 3 days. Room tv small, building could use a makeover. Ice machine broken on our floor. Hotel did not let us know room was ready until 5pm. Checkin is 4pm. It was ready at 4pm but they said they do not send messages about check in.
Stephanie Sun, 16 February 2025
Fun and relaxing.
Liked: The staff was super friendly and accommodating.
Disliked: The housekeeping staff does a poor job cleaning.
Shardai Sun, 16 February 2025
Exceptional
Kelina Sun, 9 February 2025
Great employees, comfortable accommodation
Liked: The staff were so consistent and so friendly. I was exhausted after a long day driving and wished I would have remembered getting the employees that checked us in and out but they were both so great. The property is a little dated but it is nice enough and a good value overall
Disliked: Room did smell slightly like cigarettes and some maintenance is needed on overall property.