SpringHill Suites by Marriott New York Manhattan Chelsea Guest Reviews
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Write a review
Holly Sun, 13 April 2025
Good location, great staff, acceptable...
Liked: Great hospitality and staff, as well as location. A bit of a pain with simple things like calling elevators due to amount of people staying.
Richard Sat, 12 April 2025
Very good
Martina Sat, 12 April 2025
Very good
Liked: The beds are super comfortable!
Disliked: Plastic cups for tea, water and coffee at the breakfast. There were always just a few glasses and ceramic mugs and they were gone in a minute.
Nadia Fri, 11 April 2025
Very good
Soumyajit Thu, 10 April 2025
Very good
Amber Thu, 10 April 2025
Fantastic staff and cleanliness
Liked: I love it at this hotel. I would love it even more if there was a full time restaurant and bar.
Sean Thu, 10 April 2025
Superb
Esther Wed, 9 April 2025
Really nice location but hotel...
Liked: The location was excellent, breakfast was good, modern vibes and cleaning was great too. Staff the team at breakfast and Ashton at reception really nice. Good also to storage luggage after check out at no cost.
Disliked: The room we were originally given was noisy (with the ice machine) we asked for a room and changed and we had it, although the new room was 100% quiet either, as the aircon / and air conducts noise were 24h making sleep difficult. One day they also forgot to clean our room (not major issue but didn't give us anything complementary to compensante the lack of service we paid and didn't get). Didn't like the lack of any wardrobe or storage in the room apart from a tiny one (we spent 10 days and having the clothes on the luggage constantly open it, puting on bed is not very pleasant). Some of the staff at reception not nice indeed a bit rude.
Sushams Wed, 9 April 2025
Very good
Ruben Wed, 9 April 2025
Very good
Liked: Great location, nice staff, decent breakfast, good value for your money considering this is Manhattan. Totally recommendable.
Disliked: Room is small (but this is NY so it's somehow expected). Bathroom was very small. Breakfast gets very crowded. Number of elevators (just 4 for a 40 floor building) is clearly not enough, on "rush hour" you can easily wait 10min.