SpringHill Suites by Marriott New York Manhattan Chelsea Guest Reviews
Write a review
Write a review
Rosella Sat, 21 December 2024
Good
Liked: The location, the breakfast, the cleaning…
Disliked: On the day of departure, I noticed that the TSA lock on my suitcase was broken. I’m sure I arrived 9 days earlier with the lock intact. In fact, I had to enter the code to open it upon arrival. I reported it to the reception on the day of departure, but aside from apologies, they seemed indifferent. Nothing was stolen because I had stored money and documents in the safe. Use the safe and check your suitcases every day.
Richard Fri, 20 December 2024
Very good
Liked: Small but functional room, nicely furnished. Well located hotel to Madison Square Garden. Breakfast was average for these type hotels. Staff was very accomodating
Disliked: Size of room very modest.
Judy Fri, 20 December 2024
Very good
Liked: Breakfast was fair. Eggs were usually cold.
Paras Fri, 20 December 2024
Amazing and would definitely return!
Liked: Excellent place, very welcoming and everyone was exceptional, the room service was punctual and perfect. Would definitely recommend! Special mention to Walter who was fantastic, good vibes and and very helpful!
Disliked: N/A
Noemi Fri, 20 December 2024
Good choice!
Liked: I had a room on the 28th floor and the view was stunning! The hotel is very centrally located and perfect for any excursion! The room was very comfortable for 2 people. Can't complaint :)
Daphna Thu, 19 December 2024
Very good
Liked: Great service. Clean roomSurprises in lobi - Christmas singing , hot chocolate and cakes
Disliked: No hot water in room to make coffee
Michelle Thu, 19 December 2024
Superb
Maria Thu, 19 December 2024
Very good
Hajnal Thu, 19 December 2024
Great location and clean hotel...
Liked: The location was central, close to Penn Station. The hotel was clean and it had breakfast included, which had more selections than I expected.
Disliked: The room was very small, air was dry which made me cough all night. It was overpriced for such a small room.
Ellis Wed, 18 December 2024
Probably a good deal if...
Liked: Nice location, we had a view of the Empire State Building. Walking distance to lots of activities and the subway.
Disliked: Breakfast was a nightmare!!!! Not enough seating and very unorganized. The breakfast staff was overwhelmed and it showed!! The lobby was always crowded and difficult to navigate through.