Superb

Liked: The staff was consistently friendly. And. My child left her phone charger. 2 days later. They had it for me at the desk to pickup.

Short stay but a great...

Liked: I recently stayed at Springhill on the West end and had a pleasant experience overall. The hotel is conveniently located close to downtown, making it easy to explore the area. The staff were friendly and welcoming, and the room was clean and comfortable.The only downside was that I wished the balcony door could open—it would have been nice to enjoy some fresh air and the view. Aside from that, everything was great, and I’d consider staying here again.
Disliked: Everything was great just wished we could open the balcony door.

Superb

Exceptional

Great

Liked: It was clean staff of friendly
Disliked: Hot tub

Good

Liked: The room layout, very comfy bedFront desk staff were very friendly
Disliked: Breakfast, not good and the same 3 days in a row. Thought there was a restaurant in the hotel, there is not. Thought I was going to have a balcony, I did not. Bathroom door in room would not stay closed

Comfortable and convenient

Liked: The fact that they were cleaning and providing clean towels and organizing the room was great . Staffing were very pleasant and friendly
Disliked: There was a noise that my husband said is the pipes that is making that noise . It was happening in early morning especially.

Nice and comfortable stay.

Liked: I liked the look of the room and it was roomy
Disliked: The bed for me was a little hard for me. My friend liked the feel of the bed.

Exceptional