SpringHill Suites by Marriott Louisville Downtown, Louisville

SpringHill Suites by Marriott Louisville Downtown Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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I have no bad things to say about my stay here. I would definitely stay here again.

Liked: Rooms were great and entire staff was very nice and helpful.
Disliked: Had to pay to park.

Very good

Great place bad hotel room.

Liked: Location was perfect
Disliked: The room was in bad shape. Lots of broken or unusable items.

Very good

Exceptional

Liked: Staff was friendly, it was clean, breakfast was good. We were very happy with our stay.

Our suite was quiet and...

Overall good stay for the...

Liked: Nice over night stay walkable to bourbon row and easy access to interstate. Has a pull out couch, nice for third guest. Bathroom was a weird set up, in two rooms, but had two sinks so that was nice for our little 3 person group.
Disliked: Got down to breakfast at 9:40. They had everything cleaned up already. Front desk at check in said breakfast was til 10. Guy cleaning said it was done at 9:30 on Fridays, but not the other day of the week, just Fridays, a little weird... There are a bit of homeless people in the area. Was not an issue on the property, but walking at night can be a little sketchy.

I will definitely come back...

Liked: The last who checked me in had the best customer service I’ve ever had. The breakfast was great. The rooms were awesome. Checking in and out was fast and easy
Disliked: The deposit is a bit extreme

Nice place close to downtown....

Liked: Clean with friendly staff
Disliked: Liked it all esp the water/ coffee in lobby 24/7

Comfortable enough for a short...

Liked: LocationWonderful staff
Disliked: Needs update. Phone didn't work and staff was unable to repair. Only one nightstand. Used trashcan upside down. Room rates and parking were higher than needed. Was not crowded or we were there on a low demand period.Unable to get Marriott points or get an upgrade.