SpringHill Suites by Marriott Lexington Near The University Of Kentucky, Lexington

SpringHill Suites by Marriott Lexington Near The University Of Kentucky Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

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Superb

Liked: It was satisfactory. I enjoyed it
Disliked: I dont know

Came for a concert needed...

Liked: Next to waffle house and cookout
Disliked: Guy at waffle house was very bad at his job

It was a nice stay

Liked: Overall nice facility
Disliked: Our room was definitely a non smoking room but it had a smell as if someone had smoked in there during their stay with hotel.

A very comfortable and clean...

Liked: Very clean and quiet
Disliked: Clean, quiet and friendly staff.

Exceptional

Superb

Overall good! If it hadn’t...

Liked: Great location, staff is always nice!
Disliked: Our room- initially smelled like musty when we came in. Later that night realized that the AC unit was leaking, water all over the floor…gave me a headache! I did tell the staff on checkout and they gave us a discount!

The consequent marriot experience.

Liked: Well maintained, cozy and clean
Disliked: Nothing

Not worth the price

Liked: Bed was comfortable.
Disliked: The pool is tiny and only allows for five people at a time. I have three kids so this was super disappointing. The suite was fine but for over $300 a night the hotel in general did not feel worth the price. Breakfast was mediocre.

We enjoyed Lexington but our...

Liked: The staff was amazing. They were all so kind and helpful. The housekeeping staff was wonderful and always assisted our family when needed.
Disliked: The pool is ridiculously small. It was super disappointing. My kids were unable to swim the entire trip because the pool was constantly full since the size was miniature. It was unsafe. With a total of 9 kids swimming the pool was maxed out. It was beyond sad. My kids love to swim when we travel and that wasn’t an option here, at least to swim safety without someone jumping on top of them. So sad this hotel didn’t have a normal size pool for families to enjoy. There was also an old pair of socks behind the TV (not ours, from the prior occupants) and the conditioner and body wash was close to empty when we arrive. By day two we were all out. The room offers a sink but no sponge or dish soap. Not sure how you are suppose to wash anything. No tub to give kids a bath. Had to wash my baby in the sink. Clearly this hotel is not meant for families but rather for business travelers. It was unfortunate. Breakfast was a mess. Super long line just to grab a plate and find something to eat. No where for my family to sit and eat. The design of this hotel is small and doesn’t accommodate for a sold out weekend. We made the best of it but found it difficult to make our stay enjoyable.