SpringHill Suites by Marriott Lansing Guest Reviews
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5.9 miles from Lansing centre |
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Longo Mon, 31 March 2025
Fix hot tub fire ur...
Liked: We rented the hotel for the pool hot tub free breakfast and large rooms. Pool was busy so it was a little to dirty for my liking. Towels were always well kept. Hot tub jets still aren't working that is sad bc I booked this hotel bc it has a hot tub. Rooms were decent ..only complaint was the trundle bed looked as if it had pee stains and they forgot to clean under it. Cheap mattress so replace the pee stain ones. Breakfast never had hot coffee and the one skinny middle aged girl was so damn Rude. Like I wish I could of slapped her. Not only rude to me rude to others. I would like to file a actual complaint on her. Get a new job . The man who manages was awesome . The staff I passed cleaning rooms were always friendly. Ice machine was broke down on second floor the whole timeWorkout room was minimal and one machine down I swear the last time I was there it was broke. Let's fix these issues Specially the hot tub this is my second visit fix the jets or pro rate the room. I could have picked a different hotel if I would have known. I cannot stress how horrible the breakfast lady was. McDonald's is hiring rude kitchen help go there she was the girl working Thursday and Saturday the 29th . Also I overheard another person complaining about ur rude help and they said she had a migraine like as if that's a good reason .
Deepak Sun, 23 March 2025
Very good
Liked: Room size, cleanliness
Disliked: A/c was making noise, not able to sleep first night, resolved issue after complaning next day
Delacy Mon, 10 March 2025
Superb
Liked: Basically everything I liked
Disliked: Breakfast no potatoes with the sausage and eggs
Sheryl Mon, 10 March 2025
Superb
Liked: Clean, nice room, comfortable
Disliked: Location
Janet Thu, 6 March 2025
Would stay again
Liked: Breakfast was amazing! The gal that runs the Cafe was super friendly and nice
Marshon Wed, 5 March 2025
Exceptional
Lajuana Tue, 4 March 2025
Good
Liked: The cleanliness of the room
Disliked: Only 1 bell bellhop/luggage carrier. Breakfast was hit or miss 1 morning
Demetrius Mon, 3 March 2025
Exceptional
Frank Sat, 1 March 2025
Will book here again and...
Liked: Excellent value, beautiful facilities, easy booking. Breakfast in am. Little snack and essential store by desk. Everyone was wonderful from housekeeping to desk staff to maintenance and manager.
Disliked: Wish plunger was in bathroom for delicate situations without having to call Maintenance
Latonya Tue, 25 February 2025
Overall the stay was great...
Disliked: Breakfast selection could have been better, provide a more variety