Exceptional

Exceptional

We’ll be definitely coming back!

Liked: Breakfast was amazing!! Thank you!
Disliked: It was nice to have an extra sofa bed. Very comfortable!

Exceptional

Liked: The size of the rooms. There is room for us to spread out and have multiple places to sit, rather than only being able to sit on a bed. The bathroom and shower are huge too- which my big and tall family really appreciates when we are away from home.
Disliked: Nothing- everything was great. I have stayed at Springhill's many times because there is never anything "wrong" or "deficient." Sometimes I can't afford to stay at a Springhill but that is usually when we travel over holiday weekends, or for a big event that lots of people are in town for. I get that though- it's just business. When the rates are too high for our budget, we will usually opt for a Holiday Inn Express - because they also have large rooms with extra seating and breakfast.

Superb

Favorite place to stay in...

Liked: The staff is so friendly here and it’s very clean and comfortable! Breakfast is really good. I’ve enjoyed every experience here.
Disliked: Our only downside was pool was closed for maintenance but they were so accommodating about that as well.

Great location but extremely disappointing...

Liked: Location is great and the rooms are clean.
Disliked: Breakfast is very bad. Eggs were cold. The only meat selection during our 2 day stay was pork sausage or pork sausage patty....disappointing. Cinnamon waffles were weird. Why can't you have just plain waffles? Coffee was HORRIBLE. Had to drink tea and water. Compared to hotels in Europe the breakfast/coffee here was embarrassing for such a hotel chain. Also price should be lower considering the hotel was not fully booked during off season.

I consider it a fairly...

Liked: Breakfast was good but I’ve been to other hotels that offered a greater variety. The staff were friendly and helpful. The facilities were clean.
Disliked: In the room, the bathroom door was frosted glass the entire height and width. Therefore, when someone enters the bathroom at night and turns on the light, the light is dispersed through the bathroom door to completely light the room with a glow. That was fairly annoying. The TV on the wall could not be pulled out enough and tilted towards the far bed so you could not lay in the bed and watch TV. And the sound traveled into the room from the hallway and through the adjoining door in the next room. I would like the room to be more soundproof.

Exceptional