Very good

Liked: It was nice pool was warm breakfast was good

Overall met our needs for...

Liked: Did not have breakfast as I had surgery the next morning
Disliked: PLACEMENT of TV was awkward

Good

Liked: The breakfast was good. The room could use some updating, the tub had rust around the railings.
Disliked: The bed was comfortable and the morning desk vleck was really nice.

Other guest problems

Liked: Coffee bar was nice and breakfast was good. Staff was super friendly.
Disliked: The trundle in the sofa was uncomfortable and super small. Pool was freezing cold, the worst was the guest that were staying at the same time. A traveling youth hockey team. Parents were drinking and getting loud and partying in the lobby while their children literally ran wild on the third floor. Children were screaming running and unsupervised. A couple in the group got into a verbal argument out front of the hotel. The staff was aware of the issue and I personally talked to the group.

Exceptional

Nice clean hotel in a...

Liked: Good location friendly staff
Disliked: Nothing

Very kind and professional staff....

Great stay close to hospital...

Liked: Cleanliness
Disliked: Nothing

Bad

Liked: We booked but couldn't make it in bc of the snowstorm. No refund or understanding or response.