SpringHill Suites by Marriott Houston Northwest Guest Reviews
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Gabe Sun, 22 December 2024
Bad
Gabe Sun, 22 December 2024
Bad
Gabe Sun, 22 December 2024
Do not prepay via booking...
Liked: Convenient location for purpose of trip
Disliked: I regret extending my stay; a total of 2 weeks. Don’t prepay via booking at this property. Tried charging me additional fees. Shady and condescending management. Prevented me access to my property, while telling me I’m $3 short. Also told I’m unable to pay this petty balance. Wasted over an hour of my time. And what is that smell in the common areas? Horrible experience, even worse customer service.
Tameka Wed, 4 December 2024
Affordable Stay!
Liked: The staff was kind and friendly. The hotel was clean and quiet.
Disliked: I didn't like that my bathroom door in my room wouldn't lock. That's not good when your in a room with your kids who don't knock. Also the breakfast was ok. I feel like they should invest in more waffle makers to speed up the line for waffle in the morning. And the TV kept glitching so we were unable to watch TV only certain channels were clear.
Dennis Sun, 1 December 2024
Will stay here again on...
Liked: Front desk staff was very welcoming. Having a new vehicle, I liked the security of the cameras and the security guard.
Angela Wed, 27 November 2024
It was a wonderful stay!...
Liked: Breakfast could have been better. I always enjoy a good waffle when staying at a hotel. Also, there was no meat (sausage) for breakfast. Over all it was a great place to stay!
Disliked: See above
Dershika Thu, 21 November 2024
Exceptional
Harold Mon, 18 November 2024
Exceptional
Nicholas Thu, 17 October 2024
Exceptional
Marilyn Mon, 14 October 2024
Very good
Disliked: The breakfast was not good.