SpringHill Suites by Marriott Houston NASA/Webster Guest Reviews
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0.9 miles from Webster centre |
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Timothy Tue, 5 November 2024
Superb
Rory Sat, 2 November 2024
Good
Biju Sat, 26 October 2024
Really good room, alarm clock...
Liked: The room was large and spacious, toilets worked well and felt overall clean. The location is ideal. I felt safe.
Disliked: The alarm clock did not work. The Ethernet connection for my laptop did not work, neither did Wi-Fi. The breakfast lobby could be more spacious, it lines up quick and gets dirty fast. There is no staff to clean up right away. So you are forced to sit in a table where some family with 8 kids left a mess.
Anonymous Fri, 4 October 2024
My stay was very relaxing....
Liked: The staff was amazing. They were courteous and very professional.
Disliked: I have zero negative comments.
Joel Sun, 29 September 2024
Double-Charged
Liked: Because it was a Marriott property, we expected a professionally run facility. The bed was comfortable and the shower convenient.
Disliked: Reception was unprofessional. The man who greeted us was more concerned with his AirPods and phone than us. He finally found our reservation after a long delay.Worst of all, we were double-charged—we paid for the room through Booking.com, but then the hotel charged us a second time.
Lafeavia Wed, 18 September 2024
Exceptional
Shonta Fri, 13 September 2024
Exceptional
Mady Thu, 12 September 2024
Exceptional
Anna Wed, 11 September 2024
Bad
Liked: Location to the space center
Disliked: The front desk young man was rude, the toilet was clogged, and no one did a thing about it. When we asked for another room, the carper had many stains. The couch was very dusty!
Dempsey Tue, 10 September 2024
Not worth the price.
Liked: Prime Location, right next to many shops, restaurants and recreational places.
Disliked: At first glance everything looked great. Until use... The TV remote didn't work. Tried to call front desk but the phone didn't work either. Front desk couldn't solve the issue so no phone the whole stay. The restrooms are split with the shower in a separate room from the toilet. Didn't matter much because the toilet wouldn't fill up with water so couldn't use it anyway.