Exceptional

Liked: great breakfast and it was a nice room. Staff was very friendly and helpful. Only negatives were the side doors didn't work so had to keep walking around the building and elevator would only go up not down so had to call to get elevator sent to your floor and Ice machines broken on multiple floors.

Exceptional

Superb

Superb

Very good

Very good

Exceptional

For emergency stay

Liked: The place was a decent stay, i booked and upon checking I requested 2 separate beds. The gentleman who checked me into my room said he could get me into another room with 2 beds the next day when others checked out it would be available. I called next morning and they said that was not possible. I said unfortunately it was too uncomfortable for me to stay in as the other person had an ankle injury and i did not want to hurt them so i needed a separate bed. They couldn’t accommodate and suggested i find a different hotel, i asked for a refund of my second nght stay i had paid and they assured me i would get the refund and pay only first night. When i arrived home i noticed my card was over charged and i only received a small refund.
Disliked: The customer service.

Very good

Liked: the room is clean, the breakfast is good, the bed is very comfortable
Disliked: I didn't expect that more money would be withdrawn, we rented a room for 152, but in fact we paid 180, they explained to me that this was a deposit, and that the money would be returned to my account, but I didn't see such information when I made the room reservation