SpringHill Suites By Marriott Durham City View Guest Reviews
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0.4 miles from Durham centre |
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Alicia Mon, 16 December 2024
Exceptional
Liked: Facilities were clean, the room was spacious and met all expectations. The staff was extremely helpful and friendly as well
Disliked: Breakfast could have been a little better. The fruit salad was over ripe and there wasn't anymore hot food. I'm came down at about 7:30am
Alek Sat, 14 December 2024
Very good
Barbara Sun, 8 December 2024
Disappointed
Liked: The rooms are beautiful and clean
Disliked: I was mad when I got there and she had told me there would be a 15 dollar charge for parking ridiculous 200 dollar room and you charge for parking I would not have booked this room had I known that and will not book again because of that . Also you sale frozen dinners here which is a cheap budget dinner at the store about two dollars you sale it for 10 dollars price gouging no . I will not stay again here
Ross Mon, 2 December 2024
Exceptional
Kenneth Tue, 19 November 2024
Superb
Liked: Breakfast had a variety of selections. Enjoyed the fitness center. Bed was very comfortable.
Disliked: Some fruit (at breakfast) was going bad - it was mushy and discolored (green melon). I could not connect to free wifi and had to talk to IT service person for 10 minutes to get connected.
Jamie Mon, 11 November 2024
Superb
Lauren Mon, 11 November 2024
Superb
Brigid Mon, 11 November 2024
Place nice! Staff not so...
Liked: Location. Room was nice and clean
Disliked: I arrived at about 2:40 PM and front desk girl told me that there were no rooms available and wouldn’t be until 3 o’clock. So I went away, came back and checked in at 3:03 and there were all kinds of rooms available. How is it that all of those rooms suddenly became available in 20 minutes? . She was also very short and rude; didn’t want to help. Didn’t even bother. Checking to see if any rooms were ready.. It was obvious that she was just getting ready to get off her shift as her purse and everything was on the counter ready to go when the next person came in at three. She just didn’t want to check us in . The next morning we went to breakfast at 8:15 AM. There was no eggs left, no bacon ,no bagels, no muffins, bread,no yogurt or cream cheese. When I went up to the desk, the same girl was there. She told me breakfast was open until 10 and I told her that There’s hardly anything out there and a lot of people waiting. She said the guy went away to make breakfast but we’d been waiting 20 minutes; during that time he could’ve brought out the things that didn’t need to be reheated. Again, she had an attitude… it really isn’t hard to be nice. Things can be said with a smile instead of being snarky. Especially since we paid so much for the room I expected better. We left. Also, Mattress and pillows hard/lumpy
Dawn Sun, 10 November 2024
Superb
Tera Sun, 10 November 2024
Exceptional
Liked: Staff was nice. Clean and comfy
Disliked: The lobby scent was a little much. It smelled good, just strong